Senior Software Engineer at Toast

Join Toast as a Senior Software Engineer and help shape the core tools for care agents in a dynamic environment. Lead the development of solutions that drive efficiency and effectiveness in restaurant support. In this pivotal role on the Care Experience team, you will drive end-to-end development of agent tooling and ensure reliability.

With responsibilities including building integrations and improving system performance, you will work closely with product and operations teams. Your ability to translate complex operational needs into pragmatic technical solutions will directly impact service speed and quality. Key Responsibilities: • Own full lifecycle of care agent tooling development • Integrate contact center systems with backend architecture • Ensure high performance of critical agent tools • Partner with operations to enhance agent workflows • Mentor engineers through code reviews and collaboration Requirements: • 5+ years in software engineering • Proficiency in Java, Kotlin, or similar languages • Experience with third-party integrations • Strong focus on system reliability and performance • Familiarity with AI-assisted development tools Drive impactful change in care tooling as a Senior Software Engineer at Toast. #J-18808-Ljbffr