Senior Operations Manager at Amazon
Amazon Canada Fulfillment Services, ULC
Job Description
Lead operations management at Amazon as a Senior Operations Manager. This role encompasses budget management, team development, and ensuring operational excellence within the Fulfillment Center. In the position of Senior Operations Manager, you will oversee all operational aspects at the site.
Responsibilities include managing a team of Operations and Area Managers, coaching for performance success, and fostering strong employee relations. Your leadership will help develop the team's capabilities and meet operational objectives, ensuring a positive customer experience. Key Responsibilities: โข Drive Lean and quality initiatives for operational excellence โข Manage safety, quality, performance, and customer experience โข Set clear expectations for Operations and Area Managers โข Implement best practices across all departments and shifts โข Collaborate with HR, Finance, and other teams for project support Requirements: โข Bachelor's degree or equivalent experience required โข 7+ years of management experience in distribution โข Skilled in performance metrics and Lean techniques โข Familiarity with staffing lifecycle from hiring to termination โข Experience managing during peak seasons is preferred Utilize your leadership and operational expertise to enhance efficiency and performance at Amazon's Fulfillment Center. #J-18808-Ljbffr