Senior Collection Analyst

Contract Period : 6 months (extendable) Language : German (preffered) Work mode : Hybrid Job Summary We are seeking an experienced and detail-oriented Senior Collections Analys t to join our Finance team in Bangalore. The ideal candidate will possess strong expertise in B2B collections, Accounts Receivable (AR), and Order-to-Cash (O2C) processes, with a proven track record of managing complex collection activities, resolving disputes, and driving process improvements. This role requires excellent communication, analytical, and stakeholder management skills Key Responsibilities Manage and monitor outstanding customer invoices to ensure timely collections and cash flow Maintain accurate records of collection activities, customer communications, disputes, and payment commitments Review aging reports and analyze collection data to identify trends, risks, and opportunities for improvement Follow up with customers regarding overdue payments and missing remittances Collaborate with internal teams, including Cash Applications, Finance, Sales, and Customer Service, to resolve payment delays and disputet Prepare and present collection performance reports, outstanding receivables, and key metrics to management Develop and implement strategies to improve collection effectiveness and reduce aged debt Support process improvement initiatives and automation efforts within the collections function Provide backup support for team members and assist with portfolio management during absences Train and mentor new team members, sharing best practices and supporting team development.

Handle escalations professionally while maintaining positive customer relationships Required Qualification Bachelor’s degree in Finance, Accounting, Business Administration, or a related field Minimum 10 years of experience in B2B Collections and Accounts Receivable. Strong knowledge of Order-to-Cash (O2C), Accounts Receivable, and Collections processes Experience working wi th Oracle Cloud ERP, Oracle 11i/R12, and GetPaid Advanced proficiency in Microsoft Ex cel, Word, and Outlook Excellent verbal and written English communication skills Strong analytical, problem-solving, and organizational abilities Ability to work independently while collaborating effectively across teams Strong customer service mindset with professional email and phone etiquette Ability to manage multiple priorities and meet deadlines in a fast-paced environment Preferred Qualifications Prior experience with GetPaid and Oracle Cloud ERP. Experience in process improvement and collections automation initiatives Exposure to global collections environments and stakeholder management.