Senior Business Analyst

Job Description ECS is seeking a Senior Business Analyst to work in our Arlington, VA office. This position is contingent upon additional funding. Responsibilities Include Develop new business strategies and models Communicate to management on how these strategies and models will enhance business efficiency Create monthly reports on the performance of the business Identify and address operational, financial, and technological risks within the business Maintain, test, and improve business and systems operations Build and maintain relationships with key stakeholders Identify innovative ways to increase customer satisfaction Evaluate the performance of project teams to ensure that targets and deadlines are met Communicate ideas and viewpoints to senior management Act as a liaison between business and IT groups Supervise the design of new products and evaluate how these will perform on the market Required Skills Bachelor’s degree in business, accounting, IT or any related field 3+ years’ experience as a business analyst Knowledge of cloud environments Knowledge of Databricks Knowledge of Microsoft Visio and Access is advantageous Ability to develop and run SQL or Python queries Excellent communication skills - you have strong verbal and written interpersonal and communication skills, which are used to effectively interact with customers, collaborate with internal teams, and convey ideas and feedback Analytical skills - part of the daily role includes analyzing data, feedback, and metrics to derive meaningful insights and make data-driven decisions Customer service skills - you are experienced in placing the customer at the center of decision-making and continuously strive to exceed their expectations by staying on top of customer support and customer complaints, creating a powerful customer experience strategy Problem-solving/analytical skills - you can identify and address customer issues, resolve conflicts, and find creative solutions to pain points Adaptability - you can proactively respond to evolving customer needs, industry trends, and shifting business dynamics Proven training in Business Process Modeling Proficiency in MS Office (MS Word, Excel, PowerPoint) The ability to handle multiple projects in a fast-paced environment Project Management experience at the senior level Desired Skills Prefer a technical Project Manager to understand data projects and understand the holistic view of the project, not just be tasks focused ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law.

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law. ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose.

Every day, our 3200+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People. #J-18808-Ljbffr