Senior Account Manager – Managed Services & Cyber
Robertson Sumner
Job Description
Why Join This Opportunity? Strategic account ownership role within a fast‑scaling MSP Work with established customers and grow long‑term value Strong internal support from pre‑sales, SOC and delivery teams Clear progression as the business continues to scale Broad, modern technology portfolio across cloud, security and connectivity The Role As a Senior Account Manager, you’ll take ownership of a portfolio of strategic customers, acting as a trusted advisor and driving account growth across managed services, cyber security and cloud solutions. Key Responsibilities Own and develop a portfolio of key customer relationships Lead QBRs, service reviews and account planning Identify and deliver upsell and cross‑sell opportunities Drive adoption of solutions across cyber, cloud and connectivity Manage renewals, pricing and multi‑year agreements Collaborate with pre‑sales and technical teams to close opportunities Deliver consistent commercial performance across your accounts What We’re Looking For Essential Strong account management experience within MSP, cyber or IT services Proven ability to grow revenue within existing accounts Consultative, outcome‑focused sales approach Confidence managing senior stakeholders Desirable Experience with XDR, SIEM, SD‑WAN, Azure or Microsoft 365 Background in PE‑backed or fast‑growth environments Apply today to join a growing technology business where account management is truly valued and rewarded.