Senior Account Manager, CPG
SupportFinity™
Job Description
Sr. Account Manager – Retail & CPG Application deadline: Mar 16, 2026 The Sr. Account Manager is responsible for managing end‑to‑end customer relationships within the Retail and CPG vertical, driving cloud adoption and revenue growth across AWS's 200+ services, with particular emphasis on GenAI and Agentic AI solutions.
This role requires deep industry expertise in CPG or Manufacturing business models, strategic account planning, and the ability to engage C‑suite executives to drive digital transformation and AI‑powered innovation initiatives. Key job responsibilities Strategic Account Management Manage customer relationships across retail and CPG accounts, serving as the primary AWS point of contact. Develop and execute strategic account plans aligned to customer business outcomes and AWS growth objectives.
Drive annual revenue quota through new workload acquisition, service expansion, and multi‑year agreements. Build and maintain executive relationships with C‑level stakeholders including Chief Digital Officers, Chief Marketing Officers, Chief Merchandising Officers, Chief Product & Technology Officers, and Chief Information Officers. Sales Execution Identify, qualify, and close sales opportunities across all stages (Prospect through Closed/Won).
Articulate AWS value propositions for retail‑specific use cases including CPG platforms, personalization, supply chain optimization, customer data platforms, and omnichannel experiences. Collaborate with Solutions Architects, Customer Solutions Managers, Technical Account Managers, Partner Sales/Development Managers, and Specialist Sales teams to deliver comprehensive solutions and drive partner opportunities. Leverage AWS Migration Acceleration Program (MAP), Professional Services, and partner ecosystem to accelerate customer adoption.
Coordinate with Marketing on customer references, case studies, and industry events. Business Planning & Reporting Maintain accurate pipeline and forecast data in Salesforce (SFDC). Conduct regular business reviews with customers and internal stakeholders.
Track key performance indicators including pipeline, win rates, customer meetings, and partner engagements. Develop Value Maps and business cases demonstrating ROI and TCO benefits. Basic Qualifications Experience identifying, developing, negotiating, and closing large‑scale technology deals.
Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions. 4+ years of technology sales selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services. Experience creating and implementing long‑term transformational account strategies in a customer‑facing role or equivalent. Experience engaging and influencing C‑level executives, both business and technical.
Preferred Qualifications Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field. Experience in retail, project management, supply chain, inventory management, sourcing, finance and/or consulting. 6+ years of building profitable partner ecosystems experience. Location and Compensation USA, CA, San Francisco – $157,100.00 – $212,600.00 USD annually USA, CO, Aurora – $142,800.00 – $193,200.00 USD annually Company Amazon Web Services, Inc.
Job ID A3198798 Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: This position requires working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully to ensure exceptional customer service; and following all federal, state, and local laws and company policies. Pursuant to the Los Angeles County Fair Chance Ordinance and San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered. #J-18808-Ljbffr