Salesforce Technical Business Analyst - Hybrid Work

Join CCS as a Salesforce Technical Business Analyst in a hybrid work setup. Use your knowledge of CRM technologies to streamline processes and enhance data management across multiple provinces. This position involves leading requirements sessions, documenting vital user stories, and evaluating Salesforce implementations.

You will work closely with developers and project managers to facilitate data mapping, data governance, and operational support. Your analytical skills will play a key role in identifying technical solutions that align with business goals. Key Responsibilities: • Gather and document functional and technical requirements • Monitor Salesforce releases and assess their impact • Collaborate with cross-functional teams on data integration • Document processes and training materials for users • Ensure compliance with CCS standards and policies Requirements: • 3-5 years of experience with Salesforce CRM • Familiarity with Agile frameworks for project management • Strong communication and documentation skills • Salesforce Business Analyst or App Builder certification preferred • Experience with data governance practices is crucial Contribute to CCS's mission by improving system integrity and operational efficiency. #J-18808-Ljbffr