Sales Representative (Inside)

Job Description Job Description Description: WaterMakers Inc. is seeking a driven and relationship-focused Inside Sales Representative to manage and grow revenue from our existing installed base of 685+ systems. This role is centered on converting current customer relationships into a consistent, predictable stream of recurring revenue through proactive engagement, service offerings, and parts sales. The ideal candidate is highly organized, customer-centric, and skilled at identifying opportunities within established accounts.

This is not a cold-calling role, it is about maximizing value from our existing ecosystem. Company: WaterMakers Inc. Location: Hybrid – Full-time/ Exempt Department: Sales Key Responsibilities Own and actively manage the full installed base (685+ systems) to drive engagement and revenue Generate recurring revenue through consumables, service plans, and system upgrades Build and maintain strong customer relationships with a consistent, proactive follow-up cadence Identify and convert upsell and cross-sell opportunities within existing accounts Re-engage dormant or underperforming accounts to unlock additional revenue Maintain accurate, real-time CRM data for all accounts, activities, and opportunities Track pipeline performance and prioritize accounts based on revenue potential Collaborate with service and operations teams to align on customer needs and opportunities Requirements: Qualifications 2+ years of inside sales, account management, or customer success experience Strong relationship-building and communication skills Experience managing existing accounts and driving repeat business Highly organized with strong attention to detail Proficiency with CRM systems (e.g., NetSuite, Salesforce, HubSpot, or similar) Ability to work independently and manage a large portfolio of accounts Schedule Requirements & Working Conditions Monday - Friday Full-time, onsite position based at WaterMakers Benefits (available after 60 days for full-time employees): Medical coverage starting as low as $18 bi-weekly Supplemental Aflac coverage IRA with 3% company match Paid Time Off and Holiday Pay Pay-for-performance opportunities Collaborative, fun, and engaging company culture