Sales Manager (Full Time)

If you are a current Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. As a Full Time Sales Manager, you will be the first face of the brand for growing families.

You’ll congratulate new parents and grandparents, introduce them to our baby essentials, help prepare for the first day of school, and support them through all moments of their parenting journey. You will foster a welcoming and inclusive work environment, continuously educate yourself and your team on product styles, features, and benefits, and serve as the leader for the sales team. What You’ll Do Become a product and brand expert and help families navigate every moment from preemie to size 14 Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits Maintain a genuine customer focus on the sales floor Foster a positive, safe, and inclusive environment for employees and customers Consistently model service standards and omni‑channel experience while coaching others to success Lead and execute an assigned business focus area through planning and detailed follow‑through Perform leader‑on‑duty supervisor responsibilities by driving results and responding to customer concerns timely and appropriately Utilize customer feedback to identify areas of opportunity and implement actions to drive results Build customer loyalty through company‑sponsored programs, including credit offers Provide consistent, in‑the‑moment feedback to store team and raise performance concerns to store manager Recognize exceptional performance through positive reinforcement and appreciation Support store team with asset protection through consistent customer service, safety awareness, and operational controls Qualities We’d Love in a Candidate Positive and solutions‑oriented mindset Effective and professional verbal and written communication skills Ability to manage multiple tasks at once Proficient computer and technology skills (Outlook, Excel, web navigation, etc.) High school diploma or GED Physical ability to lift 40 pounds as needed Ability to stand or walk for extended periods, climb ladders, and work a schedule that may include days, nights, weekends, and holidays, with a minimum of two closing shifts a week Benefits Schedules that fit your life, allowing you to maintain a healthy work‑life balance Health benefits, mental health benefits, and 30% discount on our brands Referral bonuses Paid time off, holidays, and parental leave Adoption assistance, charitable matching gifts, and more Education “Advance You” Program—free tuition for a GED or bachelor’s degree, or English as a second language Professional and personal development programs to shape your career Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr