Sales Engineer

As a Sales Engineer, you will serve as the trusted technical expert and partner to our dealer customers who purchase and install Snap One products, with a primary focus on Control4 automation solutions. Reporting to the Sales Engineer Manager, you will provide high-level technical support, education, and hands‑on assistance to help dealers design robust systems, avoid common pitfalls, fully leverage product capabilities, and drive incremental revenue — all while ensuring exceptional end‑user experiences. This role combines deep technical expertise with strong relationship‑building and presentation skills.

You will thrive in a dynamic, customer‑facing environment, continually assessing dealer needs and delivering tailored guidance — both virtually and in‑person. Job Duties Collaborate closely with sales teams to boost productivity through proactive engagement, training sessions, on‑site support, and consistent follow‑up. Accelerate new account onboarding with hands‑on activities, training, and guidance to ensure rapid adoption and success in Control4 product sales.

Conduct on‑site inspections, troubleshooting, and support for dealer projects as needed. Deliver on‑site and virtual training, project design consultations, programming assistance, and technical expertise to dealers. Communicate effectively and collaborate with both technical integrators and business/executive‑level stakeholders.

Maintain strong internal communication regarding customer opportunities, product feedback, and service needs. Foster long‑term customer satisfaction by building and nurturing relationships, proactively following up, and coordinating with internal resources to deliver timely sales and technical support. Independently manage a dynamic schedule, prioritize tasks, and multitask effectively in a fast‑paced, travel‑heavy role.

Qualifications 5+ years of experience in a sales, customer‑facing, or technical support role within the AV/integration industry. 4+ years of hands‑on experience with Control4 and/or other home automation/control systems. Proven track record of delivering measurable business results (e.g., increased sales, successful project deployments, customer retention). Strong system design skills combined with practical, hands‑on installation and troubleshooting experience.

Excellent problem‑solving abilities and executive/client relationship management skills. Willingness to travel up to 75% (primarily regional, with occasional overnight stays). Valid driver's license with a clean driving record.

We Value Control4 certification (or equivalent PCNA/Snap One certifications). Advanced Control4 training and/or additional manufacturer certifications in related automation, networking, or AV technologies. #J-18808-Ljbffr