Release Manager

Description Take full ownership of the Release Management activities, ensuring efficient collaboration and the timely delivery of releases. Provide expert advice on addressing urgent production issues, assisting teams in determining the best approach for releases. Advise development and DevOps teams on environment usage and deployments.

Perform root cause analysis for deployment issues to ensure timely resolution and system stability. Advice teams on best practices on deployment processes and resolving issues. Prepare detailed production runbooks and lead walkthrough meetings to ensure all stakeholders are aligned on deployment procedures.

Manage dress rehearsal deployments and perform post‑deployment reviews to ensure seamless transitions into production. Coordinate outage notifications and engage with users to obtain confirmation for a smooth release initiation. Lead end‑to‑end production releases, ensuring flawless execution of release steps as outlined in the deployment runbook.

Oversee Jira quality checks, providing guidance to Scrum Masters, Project Managers and other team members as needed. Coordinate all activities for significant & non‑significant releases, ensuring proper preparation and alignment of all teams involved. Facilitate Go/No‑Go decision‑making processes for production releases, ensuring all stakeholders are informed and aligned.

Initiate exception approvals as needed and ensure proper documentation for audit support. Recommend and implement automation solutions to streamline and optimize processes, improving efficiency and reducing manual efforts. Manage UAT/Regression environment preparation, including deployments and workflow executions, to ensure readiness for testing.

Coordinate and manage backup requests from Quality Assurance teams as needed. Provision access in lower lanes based on ARM requests. Handle ad‑hoc deployment requests, ensuring timely and effective deployments.

Create change requests (CRQs) as required by program demands, ensuring proper tracking of the changes. Oversee the entire change management process, from CRQ creation to release container management, and ensure timely follow‑up on approvals and CRQ closure. Facilitate stakeholder communications, ensuring transparency and alignment throughout the release process.

Selling Points Owns end to end release lifecycle, ensuring smooth, timely, and high quality deployments Drives coordination across development, QA, infrastructure and business teams Implement best practices in release automation Enhance release visibility and control through metrics, dashboards and post release analysis Opportunity to influence process improvements Leads continuous improvement by optimizing release process and reducing deployment risks Qualifications and Skills Strong understanding of release management processes and methodologies. Proficiency in CI/CD pipelines and deployment workflows. Experience with release planning, scheduling, and coordination across multiple teams.

Hands‑on experience with tools like JIRA, ServiceNow, Remedy, or similar. Knowledge of batch job scheduling and monitoring tools (e.g., Autosys). Familiarity with version control systems (e.g., Git) and build tools (e.g., Jenkins, Maven).

Solid understanding of SDLC and Agile methodologies. Strong problem‑solving and risk management skills to identify and mitigate release‑related risks. Excellent communication and collaboration skills to work with cross‑functional teams and stakeholders.

Ability to manage change control processes and ensure compliance with organizational standards. Experience in incident management and troubleshooting during releases. Flexibility to work in high‑pressure environments and during off‑hours or weekends.

Strong organizational skills to manage multiple releases and priorities simultaneously. Familiarity with documentation tools like Confluence for maintaining release notes and plans. Knowledge of automation tools to streamline release processes.

Strong Work Ethic Problem solving ability Attention to detail Positive attitude Team Player Strong Communication Skills Continuous Learner Self‑Motivation Time Management Pay and Benefits Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Contract position based out of Chandler, AZ. Workplace Type This is a hybrid position in Chandler, AZ. Application Deadline This position is anticipated to close on Apr 13, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr