Project Manager

About the Role: We are seeking a high-energy Account or Project Manager who is obsessed with quality and client satisfaction. This is a pivotal role within our digital marketing team. You will be the primary advocate for our clients and the operational heartbeat of our internal team.

Your mission is two-fold: to provide world-class service to our existing digital partners and to ensure our internal execution—spanning SEO, performance marketing, and high-end design—is seamless, timely, and world-class. If you are a diplomat who can handle complex client needs and a tactician who can drive a team to perfection, you belong at RBC. Key Responsibilities: Client Success & Retention: Act as the lead point of contact for digital accounts, conducting regular health checks and proactive strategy sessions to ensure long-term partnerships. • Project Orchestration: Manage the daily workflow of our SEO specialists, digital marketers, and dedicated designers, ensuring all resources are optimized and milestones are met. • Quality Guardianship: Review all deliverables—from technical SEO audits to creative Reels—against client briefs and RBC brand standards to ensure a "zerodefect" output. • Process Engineering: Develop and refine internal briefing templates and communication protocols to eliminate bottlenecks and reduce project turnaround times. • Content Strategy Oversight: Lead the execution of our 90-day social media roadmap, ensuring our brand story, portfolio, and "Inside RBC" culture are consistently and beautifully showcased. • Reporting & Insights: Translate complex digital metrics into clear, actionable value reports that demonstrate ROI and strategic progress to our clients.