Program Manager

Job Description Job Description Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Donation matching Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Tuition assistance Vision insurance Wellness resources Location: Remote with quarterly onsite travel to client site Employment Type: Full-Time (AKIVA Employee) About AKIVA AKIVA is an AI-native engineering firm specializing in enterprise services, domain-specific solutions, and high-performance infrastructure from strategy through deployment. We build innovative systems that drive measurable results for commercial enterprises and government agencies. AKIVA is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB). Position Overview AKIVA is seeking an Executive Sponsor to serve as the senior leadership point of accountability for a public-sector Temporary Staffing Services engagement. The Executive Sponsor provides strategic oversight, C-level escalation, and executive-to-executive partnership with client leadership, ensuring the contract receives the authority, resources, and corporate commitment necessary to deliver exceptional staffing services. As an AKIVA executive, this role leverages AI-powered business intelligence and reporting tools to monitor contract health and drive continuous improvement. Key Responsibilities Serve as the primary AKIVA executive liaison to client senior leadership, including HR directors, department heads, and the client executive office Provide executive-level accountability for overall contract performance, customer satisfaction, and delivery of all contractual obligations Authorize corporate resources, subject matter experts, and surge capacity to meet client demand spikes or specialized staffing requests Chair quarterly business reviews with client leadership to review performance, trends, continuous improvement initiatives, and upcoming needs Serve as the final escalation point for contract, service-level, or personnel matters that cannot be resolved at the Program Manager level Champion AKIVA's investment in tools, technology, and talent that benefit the client program Ensure alignment with AKIVA corporate policies, ethics standards, and public-sector compliance obligations Support contract renewals, scope expansions, and strategic roadmap planning with the client Approve exception requests, hardship accommodations, and non-standard placement arrangements as needed Represent AKIVA at industry events, workforce development partnerships, and client community engagement activities Required Qualifications 15 or more years of staffing, workforce solutions, or professional services leadership experience Executive-level experience managing government, municipal, or large public-sector client relationships Demonstrated ability to influence C-suite, elected officials, and senior agency leadership Strong commercial acumen, negotiation, and portfolio management skills Track record of scaling staffing operations across multiple departments, geographies, or service lines Excellent written and verbal communication, facilitation, and executive presentation skills Bachelor's degree required Must be authorized to work in the United States Preferred Qualifications MBA or advanced degree Prior P&L ownership for a staffing, managed services, or professional services portfolio of $10M or more Prior experience operating under California public-sector contracting frameworks (CalPERS-adjacent, prevailing wage, labor compliance) Member of ASA, NAPS, or SIA leadership communities Veteran or service-connected Veteran status Tools, Technologies & Frameworks Analytics: Power BI, Tableau, Excel (advanced) | CRM and ATS: Bullhorn, iCIMS, Salesforce | Productivity: Microsoft 365, Teams, SharePoint | Methodologies: Balanced Scorecard, OKRs, ITIL Service Strategy | Compliance: FAR, state/municipal procurement, California Labor Code What AKIVA Offers Professional development and skill-building opportunities Supportive management team with Veteran-owned company values Opportunity to work on impactful public sector engagements Long-term contract engagement with potential for extension AI productivity tools and training provided at no cost to employees Comprehensive Benefits Package 401(k) with generous company match Medical Insurance Dental Insurance Vision Insurance Short-Term & Long-Term Disability Insurance Paid Time Off (PTO) Profit Sharing Join Our AI Innovation Network Interested in staying connected with AKIVA's AI initiatives, research, and opportunities? Join our AI Innovation Network here: https://www.akiva.com/ai -network Equal Employment Opportunity Statement AKIVA is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, national origin, age, physical disability, marital status, military and Veteran status, or any other characteristic protected by applicable law. We believe that diversity among our teammates is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people within a qualified candidate pool.

Flexible work from home options available.