Physician Relations Manager (Ottawa)
Dynacare
Job Description
Responsibilities Identify high potential lifetime value physician profiles and segments suitable for proactive targeting based on deep understanding of the Ontario physician landscape and how current and future changes impact physician lifetime value. Assist in developing and maintaining evaluation criteria to determine highest potential physician groups. Assist in optimizing physician base with a focus on meeting targets while generating ancillary revenue from physician driven, outside cap sources.
Monitor movement of physician alliances and their importance to FHTs, FHN's, FHG's, and LHIN's as well as any other changes to the Ontario Health Services Landscape. Monitor and identify red flags as they relate to OHIP volumes and physician partnerships. Assist in optimizing and maintaining processes to support physicians through the onboarding process in a way that maximizes their satisfaction and establishes a positive relationship with Dynacare.
Assist in establishing and maintaining relationships with key value and influential physicians. Work cross-functionally with other functions to resolve customer service issues that have been appropriately escalated. Qualifications Knowledge of the Ontario Healthcare system.
Demonstrated history of building excellent working relationships with healthcare providers. Experience with IBM AS400. Experience with CRM an asset.
Excellent communication skills with an ability to communicate complex scientific information. Ability to associate market trends with strategic opportunities. Full proficiency with MS Office (Word, Excel, Outlook).
Exceptional customer service skills. Superior oral and written communication skills; keen attention to detail; ability to effectively manage constraints and competing priorities. Demonstrated success at building relationships and collaborating with a network of internal and external colleagues and subject matter experts.
French bilingualism an asset. Benefits Access to an award‑winning “Top Employer” status and opportunities for internal mobility. Health and wellness perks program supporting you and your loved ones.
RRSP match benefits and an employee stock purchase program. Diverse and inclusive workforce prioritizing dignity and respect for all. Pay: $72,000 to $90,000 per year, with final offer determined by experience and education.
Dynacare is a proud equal‑opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, and we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, and the Dynacare Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring process. #J-18808-Ljbffr