Payment Ecosystem Analyst Role

Shape the future of payments with Payments Canada as a Service Management Analyst. Join our hybrid team dedicated to delivering intelligent solutions and maintaining exceptional service standards. Payments Canada needs a dedicated Service Management Analyst to bolster ITSM practices.

This position emphasizes essential operations support, project management, and client engagement. Your role will involve collaborating with internal teams and managing project tasks while addressing client needs and improving service management processes. Key Responsibilities: • Execute critical ITSM functions for technical support • Assist in project management tasks and planning • Engage with clients to assess technical needs • Identify opportunities for enhancing ITSM support • Conduct audits and data analysis for improvement Requirements: • Relevant post-secondary education • At least three years of operations support experience • ITIL4 certification or intent to acquire • Participation in on-call duties required • Pass background checks successfully Apply your skills in a role that promotes collaborative growth at Payments Canada. #J-18808-Ljbffr