Operations Manager

Operations Manager – Birmingham City Council Grade 6 – £54,495 to £64,811 Consultation grade – subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Make a National Impact Tackling Organised Financial Crime. Do you have experience in Trading Standards, financial investigation or a related enforcement service? If so, this is your opportunity to develop specialist skills while contributing to vital work that protects vulnerable communities.

Responsibilities Lead daily operations of a national specialist enforcement investigation team. Coach, develop and lead specialist staff, including experienced investigators. Oversee complex investigations, ensuring legal compliance and investigative excellence.

Manage key stakeholder relationships, including engagement with police forces across England. Shape national strategies to disrupt organised crime through financial intervention. Represent the service nationally, contribute to media activity, and produce high‑level reports and prosecution files.

Deliver essential operational duties such as warrant executions, safeguarding decisions, custody actions and on‑call responsibilities. Qualifications and Experience Strong track record in managing complex investigations at Crown Court. In‑depth understanding of PACE, CIPA and RIPA and disclosure.

Proven ability to produce high‑quality, court‑ready prosecution files. Experience leading and developing specialist staff in a law‑enforcement setting. Strengths in strategic planning, risk‑based targeting and national enforcement work.

Exceptional leadership and communication, including stakeholder and public engagement. Confident decision making under pressure in operational and safeguarding scenarios. Strong digital and analytical capability, with MS Office and law‑enforcement systems.

Commitment to professional integrity, health & safety and continuous development. Full UK driving licence with ability to travel nationally. Benefits Membership of West Midlands Pension Fund – with generous employer contributions.

Enhanced holiday entitlement – 30 days, increasing with length of service. My Rewards Scheme – access to over 800 brands providing discounts and savings. Health and wellbeing support – independent and confidential employee assistance, counselling, occupational health.

Equal Opportunities and Accessibility We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data shows that for this level of role, ethnic minorities are underrepresented, so we use positive action to support diverse shortlists. Birmingham City Council is an accredited Disability Confident Leader employer and is committed to employing, retaining and developing all of our people.

For any informal enquiries please contact the Resourcing Team. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of right to work in the UK will be required for all applicants before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy here. #J-18808-Ljbffr