Operations Manager

Job Description Job Description Salary: $100,000 $115,000 Job Title:Operations Manager Department:Hydrogen VehicleOperations Reports To:General Manager Location:Rancho Dominguez, CA Employment Type: Full-Time, Exempt Company Overview Global Expedited Transportation Freight Corp. (GET Freight) is a rapidly growing drayage and transportation provider headquartered in Duluth, Georgia, with satellite operations in Mobile, AL; Savannah, GA; Oakland, CAandLongbeach, CA. As part of our continued expansion, GET Freight is launching hydrogen-powered drayage operations in the Los Angeles / Long Beach (LA/LB) marketone of the largest and most dynamic portlogisticshubs in North America. We areseekinga hands-on and results-driven Manager / Assistant Manager to lead daily operations, customer relationships, and execution performance in our LA/LB Hydrogen Operations Team.

Position Summary The Operations Manageris responsible forend-to-end operational execution of hydrogen drayage and rail shuttle services in the LA/LB market. This role overseescustomer accounts, carrier (execution partner) management, dispatch planning, hydrogen fleetutilization, and yard/office operations, ensuring safe, compliant, and efficient transportation performance. The position requires strong operational leadership, real-time problem-solving capability, and the ability to manage both internal drivers and external carriers in a fast-paced port environment.

Responsibilities & Essential Functions Operational Leadership Own end-to-end operations for LA/LB hydrogen drayage Develop dispatch strategy andoptimizefleetutilization Ensure on-time performance and operational efficiency 2. Customer & Carrier Management Manage day-to-day relationships with key customers and ensure service performance (on-time delivery, communication, issue resolution) Oversee execution partners (carriers); monitor performance, enforce service standards, and manage capacity allocation Resolve service escalations, appointment issues, and billing/BOL discrepancies 3. Dispatch Planning & Execution Develop and manage daily dispatch plans for port drayage and rail ramp shuttle operations Assign loads,monitorreal-time execution, and adjust dispatch tooptimizeutilizationand service levels Coordinate port/terminal appointments and ensure efficient container flow 4.

Core Transportation Operations Oversee key transportation activities: Port drayage (LA/LB customer locations) Rail ramp container shuttle operations Drive KPIs including turns per truck, on-time performance, and assetutilization 5. Hydrogen Fleet Management & Maintenance Manage hydrogen vehicle operations, including daily readiness andutilization Coordinate preventive maintenance, inspections, and repairs with vendors Monitor hydrogen fueling operations and ensure operational continuity 6. Yard & Office Operations Oversee yard operations including container/chassis management and spaceutilization Ensure proper inventory tracking of containers, chassis, and fleet assets Maintain safe, compliant, and efficient working environment across yard and office 7.

Safety & Compliance Ensure compliance with DOT, FMCSA, OSHA, CARB, and port regulations Monitor driver qualification files (DQ), ELD/HOS compliance, and incident reporting Lead safety meetings and enforce company safety policies 8. Team Leadership & Performance Management Lead and manage dispatch/operations team Set performance expectations and monitor KPIs Coach and develop team members 9. Reporting & Continuous Improvement Track and report operational KPIs (utilization, dwell time, empty miles, service levels) Identifyinefficiencies and implement process improvements Maintainaccuratedata in TMS and dispatch systems Qualifications & Requirements Associates or Bachelorsdegree Korean bi-lingual required 58+ years (Manager) in trucking,logistics, or drayage operations 2+ years in a supervisory or management role Strong experience in port drayage or intermodal operations (LA/LB strongly preferred) Hands-on experience with dispatch, driver management, and daily operations execution Working knowledge of ELD/HOS, DQ file management, and safety compliance Strong communicationand problem-solving skills in a fast-paced environment Experience managing third-party carriers (execution partners) Familiarity with hydrogen or alternative fuel vehicle operations(preferred) Benefits Company covers up to 85% of employee premium for health insurance Company covers up to 80% of employee premium for dental and vision insurance Life, STD, LTD: 100% company-paid 401(k) with 4% company match PTO:80 hoursannually Sick Leave:40 hoursannually Paid Holidays:11daysannually Auto Allowance: $350 per month (subject to company policy)