Manager, Service Operations and Strategy

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Sustainably. Varian Medical Systems, a Siemens Healthineers company, is hiring for a Manager, Service Operations and Strategy. In this role you will ensure implementation of and adherence to strategies, policies, processes and methods for service operations activities (technically and/or commercially) for the assigned organizational unit.

This position can be performed on a remote basis with at least 25% travel expected. Responsibilities Work with outside service providers to ensure defined uptime and service performance are met. Interact with global sales colleagues to ensure regional support is meeting and exceeding organizational standards.

Develop proactive measures to ensure service-related activities support broader commercial initiatives. Create and model customer value propositions for service processes and initiatives. Engage and ensure operational readiness for New Product Introduction (NPI) initiatives.

Drive ownership and execution of business-wide programs relating to service and installation management. Drive compliance with legal and regulatory requirements within the function. Demonstrate people‑leader capabilities with a “player‑coach” mentality; drive results while supporting career development opportunities for the team.

Qualifications Bachelor’s degree in Engineering, Business, Operations, or a related field (MBA or advanced degree a plus) with 7+ years of experience in manufacturing, service engineering, or operations leadership. 4+ years of people‑leadership experience, with a track record of leading teams in manufacturing, service, or operations environments. Demonstrated ownership of end‑to‑end operational processes, including driving efficiency, scalability, and continuous improvement. Experience partnering cross‑functionally with engineering, manufacturing, supply chain, quality, and commercial teams to drive business outcomes.

Strong working knowledge of ERP and CRM systems (SAP and Salesforce preferred) and data‑driven decision making using productivity and analytics tools. leading or contributing to process optimization, cost reduction, or service delivery improvements. Experience managing P&L, budgets, or cost targets. Strong understanding of customer experience and service delivery performance metrics.

Demonstrated ability to lead organizational or operational transformation initiatives. Compensation The base pay range for this position is $119,920 - $164,890. Commission eligibility is based on individual and company performance in accordance with the company's plan.

Benefits Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long‑term and short‑term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Statement Siemens Healthineers is an Equal Opportunity and affirmative action employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law Applicants and employees are protected under Federal law from discrimination. Reasonable Accommodations Siemens Healthineers is committed to equal employment opportunity. Persons with disabilities will be provided reasonable accommodations.

Individuals who require accommodations to complete the application process may refer to the accommodations form available at our website. Data Privacy We respect your data privacy and comply with GDPR and other data protection legislation. We request you upload your CV to our talent community profile instead of sending it by email. #J-18808-Ljbffr