Manager/Senior Manager- PMO

Strategic Execution & Alignment Translate product vision and strategy defined by the CPO into actionable project plans. Ensure alignment of all projects with organizational goals, regulatory requirements, and market priorities. Support prioritization of product roadmap initiatives across Insurance and Lending portfolios.

Program & Project Management Manage end-to-end lifecycle of multiple projects (initiation to closure). Develop detailed project plans, timelines, resource allocation, and budgets. Track project milestones, deliverables, and dependencies across cross-functional teams.

Ensure adherence to delivery timelines, scope, and quality standards. Stakeholder Management Act as a liaison between the CPO, business teams, technology teams, and external partners. Conduct regular governance meetings, steering committees, and status reviews.

Provide periodic updates to senior leadership on project progress, risks, and outcomes. Domain Expertise (Insurance & Lending) Drive initiatives related to: 1 Policy administration systems (Life & General Insurance) 2 Claims management and underwriting workflows 3 Loan origination systems (LOS) and loan management systems (LMS) Ensure solutions comply with regulatory frameworks (e.g., IRDAI guidelines, RBI norms). Risk & Compliance Management Identify project risks, dependencies, and bottlenecks; implement mitigation plans.

Ensure all deliverables meet internal audit, compliance, and governance standards. Maintain documentation for audit trails and regulatory reviews. Product & Technology Coordination Work closely with product managers, architects, and engineering teams to ensure solution feasibility and scalability.

Facilitate requirement gathering, BRD/PRD preparation, and change management. Ensure Agile/Scrum or hybrid methodologies are effectively implemented. Performance Monitoring & Reporting Define and track KPIs, SLAs, and success metrics for all projects.

Prepare dashboards and MIS reports for the CPO and executive leadership. Drive continuous improvement initiatives based on performance insights. Change & Transformation Management Support digital transformation initiatives across Insurance and Lending platforms.

Drive adoption of new systems, processes, and tools within the organization. Ensure smooth change management and user adoption. Team Coordination & Leadership Collaborate with cross-functional teams including Product, Engineering, QA, Operations, and Business Units.

Key Skills & Competencies: Strong program/project management expertise (Agile/Waterfall) Deep understanding of Insurance & Lending ecosystems Stakeholder & leadership management Risk and compliance orientation Analytical and problem-solving skills Excellent communication and presentation abilities Preferred Qualifications Bachelor's or Master’s degree in Computer Science, Information Technology, or a related field. 10+ years of experience in project management, with a focus on lending and insurance software development projects. What We Offer Competitive salary and benefits package. Opportunity to work on high-profile lending and insurance software projects.

Collaborative and dynamic work environment.