Manager, Digital Ordering - Strategy & Operations

About The Team DoorDash Digital Ordering is DoorDash’s first software-as-a-service business unit – offering a suite of services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants (restaurants, grocers, retailers, etc.) to reach customers through their own first‑party channels. About The Role As a Manager on the Digital Ordering Strategy & Operations team, you will play a critical role in building a world‑class SaaS business. You will be responsible for defining and leading key go‑to‑market bets and initiatives to scale our business nationwide.

Responsibilities Lead high‑visibility, cross‑functional workstreams that address Digital Ordering’s most unique and challenging questions. Build strategies, workstreams, and playbooks across our most important go‑to‑market priorities, working closely with senior stakeholders across GTM, product, marketing, and beyond. Sell by designing and influencing the GTM sales motion at each stage of the sales funnel to communicate our value proposition to merchant partners.

Operate at the lowest level of detail, deeply understanding how our go‑to‑market engine operates and using that knowledge to scale. Analyze complex data sets paired with qualitative feedback to provide insights and recommendations to grow the business. Qualifications Strong problem‑solving skills, with a tendency to rethink problems from first principles.

A builder mindset, having adopted AI tools beyond ChatGPT to meaningfully improve how you work. Proven ability to lead cross‑functional teams, empathize with diverse perspectives, chart the right path, and influence senior teammates who don’t report to you. High analytical aptitude, comfortable extracting signal from noise and pulling insights from data and sales calls.

Balanced comfort operating at both 10,000‑foot and 1‑foot levels of detail, without hesitation to dive into the weeds or inspire the team at the strategic level. 6+ years of relevant experience in high‑performance cultures (tech, operations, strategy, consulting, banking, or similar). High‑growth SaaS experience is a plus but not required. Compensation & Benefits The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors.

Base salary is localized according to an employee’s work location. In addition to base salary, the compensation for this role includes opportunities for equity grants. Base salary range: $136,000—$200,000 USD (United States, including Illinois and Colorado).

Benefits include: 401(k) plan with employer matching 16 weeks of paid parental leave Wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws Medical, dental, and vision coverage 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program Paid Time Off Details: For salaried roles: flexible paid time off/vacation plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked; paid sick time accrued at 1 hour for every 30 hours worked. Statement of Non‑Discrimination In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.

We also strive to prevent other subtler forms of inappropriate behavior from ever gaining a foothold in our office. EEO Statement We value a diverse workforce and encourage applicants who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans to apply. #J-18808-Ljbffr