Manager Automation, AI & Insights - Remote

Description Manager - Automation, AI & Insights HR Operations is evolving rapidly-and this role helps lead that evolution. The Manager - Automation, AI & Insights is a hands‑on HR operations leader responsible for enabling automation, AI‑supported services, analytics, and data governance that simplify work, improve service delivery, and support confident, data‑driven decisions at scale. This role balances strategy and execution, ensuring solutions are reliable, scalable, and grounded in how HR work actually gets done.

As part of the HR Operations leadership team, this manager is deeply embedded in service delivery. They lead teams responsible for hands‑on operational enablement, shape strategy based on real operational demand, and partner across HR, vendors, and the enterprise to ensure solutions are aligned, adopted, and effective. Key Responsibilities Operational Enablement & Service Delivery Lead teams that design, build, and sustain automation, AI‑enabled services, analytics, and insights that support HR operations and service delivery.

Stay closely connected to day‑to‑day HR workflows to ensure solutions reduce complexity, increase capacity, and improve experience for caregivers and leaders. Automation, AI & Technology Application Drive thoughtful application of practical technologies—such as Power Automate, Power BI, Copilot, and agent‑based solutions—to improve scale, consistency, and efficiency. Identify opportunities to streamline, standardize, and modernize HR processes through automation, centralization, and vendor solutions.

Data, Analytics & Insights Enable data governance, reporting, and analytics that support operational decision‑making and performance management. Use insights to inform prioritization, measure outcomes, and continuously improve service delivery and vendor performance. Leadership & Partnership Lead and develop high‑performing teams responsible for operational execution.

Partner with HR leaders, COEs, Field HR, IT, and vendors to ensure solutions align to business needs and are effectively implemented and adopted. Collaborate across Operations and Service Delivery to improve end‑to‑end experiences and outcomes. Continuous Improvement Drive ongoing improvement by identifying opportunities to simplify work, reduce manual effort, and improve service quality.

Support initiatives that focus on key moments that matter across the caregiver lifecycle. What Success Looks Like Success in this role comes from proven experience leading HR operations or service delivery teams, paired with the ability to build strategy and enable the practical use of technology. This leader is forward‑thinking but grounded—using automation, AI, and data in service of real operational outcomes, not technology for its own sense.

Remote Work Locations Seattle, WA Renton, WA Spokane, WA Portland, OR Irvine, CA Required Qualifications Bachelor's Degree in Business, Healthcare Administration, or related field or 4 additional years of related experience solving complex challenges. 4 years progressive leadership experience. 6 years HR related experience. Preferred Qualifications Demonstrated track record of creating/implementing large‑scale programs, working with internal and external partners, setting performance criteria, guidelines and SLAs. Salary Range by Location California (All Southern California – Except Bakersfield): Min: $58.79k, Max: $92.82k Oregon (Portland Service Area): Min: $56.40k, Max: $89.04k Washington (Western): Min: $58.79k, Max: $92.82k Washington (Eastern): Min: $50.19k, Max: $79.23k Equal Opportunity Employer Providence is proud to be an Equal Opportunity Employer.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. #J-18808-Ljbffr