Legal Operations Manager

Operations Manager – Claimant Injury - Non Fee-Earning Cardiff Im working with a successful law firm with an exceptional claimant focusses injury team who are looking to appoint an Operations Manager to support the performance and day-to-day running. This is a brilliant opportunity for someone with a legal background and operational management experience who enjoys improving processes, driving performance and supporting high-performing teams. You’ll work closely with senior leadership to keep the department running efficiently, ensuring workflows, KPIs, service standards and resources are all operating at a high level.

What you’ll be doing: • Monitoring team performance, workflows and SLAs • Producing KPI and management reports • Supporting financial and operational performance • Resource and capacity planning across legal teams • Driving operational improvements and efficiencies What experience is needed: • Previous operations management • Legal sector experience or a legal background • Strong organisational and stakeholder management skills • Commercial awareness and confidence analysing performance data This role would suit someone who thrives in a fast moving role, supporting people and playing a key part in a successful legal team’s growth and performance. Apply now to Loraine Silvester at G2 Legal