IT Operations Manager in Market Research
Confidential
Job Description
Become the IT Operations Manager at a leading market research firm. Lead a small team that supports technological advancement and handles IT issues for 200 users in North America. This role requires a forward-thinking problem solver skilled in AI integration and compliance management.
You will be responsible for modernizing IT operations while ensuring security with SOC 2, ISO, and HIPAA adherence through collaborative efforts. Key Responsibilities: β’ Manage a team for effective user support β’ Integrate AI solutions to boost operational performance β’ Optimize SaaS and infrastructure tools for cost-effectiveness β’ Lead employee IT onboarding and offboarding β’ Track assets and ensure endpoint security measures Requirements: β’ 5+ years in a similar IT leadership role β’ Degree in computer science or a related field β’ Deep knowledge of Microsoft technologies and macOS β’ Hands-on experience with AI-driven tools and automation β’ Familiarity with compliance regulations in IT environments Elevate your IT career by driving innovation and supporting a dynamic team in this exciting sector. #J-18808-Ljbffr