IT Analyst - Healthcare (Remote)

Solu is seeking an IT Analyst - Healthcare (Remote) to support business and technical teams by gathering requirements, performing system testing, and analyzing production issues across healthcare applications and integrations. This role will act as a liaison between business stakeholders and IT teams to ensure system enhancements, issue resolution, and process improvements are delivered effectively. This position may be performed remotely, except in the following states: Colorado, New York, Kentucky, New Jersey, Ohio, Pennsylvania, Massachusetts, and Delaware.

Preference will be given to candidates located in Arizona. Responsibilities Gather, analyze, and document business requirements, functional specifications, and change requests. Develop and execute test scripts, perform system testing, and conduct post-production validation.

Research and analyze system issues related to electronic transactions, clinical systems, claims adjudication, and customer service applications. Track issues through resolution and provide first- and second-level support for internal and external customers. Configure GuidingCare and related healthcare applications and support system integrations and enhancements.

Act as a liaison between business stakeholders, external customers, and IT teams to communicate system and process changes. Develop moderate to complex business requirements for large projects with limited management direction. Provide subject matter expertise on electronic transactions and corporate systems to support workload prioritization and issue research.

Facilitate process improvements and create operational procedures driven by evolving technologies and capabilities. Lead small to medium-sized projects and mentor junior analysts. Interpret system design specifications to ensure alignment with business needs.

Develop and execute data queries using existing reporting tools and understand underlying data structures. Support multiple business segments and resolve conflicts to achieve project and organizational goals. Qualifications 1–2+ years of hands-on GuidingCare experience (REQUIRED). 2+ years of experience in healthcare or insurance with a focus on business processes, system analytics, or integrations. 5 years’ business analysis experience, preferably in a healthcare setting Experience writing business requirements and performing system testing.

Experience communicating and collaborating with business and technical stakeholders. Strong analytical, problem-solving, and time management skills. Excellent verbal and written communication skills.

Proficiency with Microsoft Office tools (Word, Excel, Outlook, PowerPoint, Visio, Teams). Basic experience with query tools, file handling, and data translation concepts. Preferred Qualifications Experience with SmartComm or healthcare document generation tools.

Experience with EDI, healthcare integrations, and file transfer protocols. 5+ years of experience in healthcare or insurance system analysis. 1+ year of project management experience. Bachelor’s degree in Computer Science, Information Systems, Business, or related field. Business Analyst, Six Sigma, or Software Testing certifications. #J-18808-Ljbffr