Internal Sales Executive

An excellent opportunity has now arisen for a Internal Sales Executive to join our clients successful team. Responsibilities Process customer orders accurately and check product availability Follow up on quotes and sales enquiries, and upsell where possible Manage backorders and monitor stock availability Handle stock returns and liaise with the Customer Care team for faulty or damaged goods Take ownership of customer issues and log them correctly Deal with customer complaints and escate when needed Maintain accurate customer records and systems Support general customer service tasks as required Contribute to improving overall customer service within the branch Qualifications Strong communication skills (written and verbal) Good customer service and people skills Well organised and able to manage multiple tasks Good attention to detail Confident using computer systems (e.g. Windows-based systems) #J-18808-Ljbffr