Intake/Medical office Scheduling coordinator

Job Description Job Description Job Title: Medical Scheduler Coordinator Company: D&JS Psychiatry & Services Position Summary: D&JS Psychiatry & Services is seeking a highly organized and compassionate Medical Scheduler Coordinator to manage patient scheduling in the EMR, coordinate provider calendars, and ensure a smooth flow of daily operations. This role is essential in supporting both patients and clinical staff by maintaining efficient scheduling practices and delivering excellent customer service. Key Responsibilities: Schedule, reschedule, and confirm patient appointments for psychiatric and mental health services Coordinate provider calendars, including psychiatrists, therapists, and support staff Answer incoming calls, respond to patient inquiries, and provide accurate information regarding services Verify patient demographics, insurance information, and appointment details Collect patient copays and process payments in accordance with office policies Send appointment reminders and follow up on missed appointments (no-shows) Maintain confidentiality and ensure compliance with HIPAA regulations Collaborate with clinical and administrative staff to optimize scheduling efficiency Manage electronic health records (EHR) scheduling systems accurately Assist with patient intake processes and documentation as needed Qualifications: High school diploma or equivalent required; associate or bachelor’s degree preferred Previous experience in a medical office, behavioral health, or scheduling role preferred Familiarity with electronic health record (EHR) systems Strong organizational and multitasking skills Excellent communication and interpersonal skills Ability to handle sensitive information with professionalism and discretion Proficient in Microsoft Office and general computer skills Preferred Skills: Experience in mental health or psychiatric settings Knowledge of insurance verification and authorization processes Ability to work in a fast-paced environment with attention to detail Work Environment: Office-based Company Description D&JS Psychiatry & Services is a growing mental health organization focused on delivering accessible, high-quality psychiatric and therapeutic care with an emphasis on individualized treatment, modern clinical approaches, and compassionate support for patients across all age groups.

We are a practice based Reading MA. Our focus is mental health both medication and therapy. Company Description D&JS Psychiatry & Services is a growing mental health organization focused on delivering accessible, high-quality psychiatric and therapeutic care with an emphasis on individualized treatment, modern clinical approaches, and compassionate support for patients across all age groups.

We are a practice based Reading MA. Our focus is mental health both medication and therapy.