Head of Business Development/Commercial Director

Head of Business Development/Commercial Director Location: San Francisco - remote work but would need to be in the office twice a month for meetings Reports to: Managing Director, SF Job summary You will be the lead architect of the agencies market acquisition strategy in San Francisco. This is a high-impact leadership role focused on commercial expansion and the pursuit of new brand partnerships. You will own the full-funnel growth engine-from identifying emerging industry trends and activating high-level prospecting plans to leading high-stakes pitches that convert "what if" into "what's next" for our revenue.

You are a strategic rainmaker, tasked with increasing the agencies visibility and securing our position at the forefront of the industry. What You'll be doing Commercial Strategy & New Business Acquisition -Market Mastery & Opportunity Capture: Conduct market research to identify West Coast industry trends, converting insights into actionable new business opportunities. -Lead Generation Architecture: Drive and activate comprehensive prospecting plans through a strong network of client and corporate relationships to lead regional growth strategy. -Pitch Excellence & Conversion: Oversee the end-to-end delivery of RFIs and RFPs, ensuring all pitch collateral and case studies refl ect Toaster's global reputation for digital innovation. -Brand Visibility & Influence: Partner with the MD, Board, and marketing stakeholders to execute a PR and marketing strategy that increases brand profi le among senior stakeholders. Strategic Client Growth & Organic Expansion -High-Level Relationship Management: Foster relationships with senior figures at key clients to understand long-term business needs and align them with agency creative services. -Revenue Diversification: Identify expansion opportunities within the current client base to drive diversification and secure sustainable, long-term financial commitments. -Strategic Growth Oversight: Manage and mentor senior team members, including the Account & New Business Development Director, to ensure project delivery is leveraged into broader strategic partnerships. -New Business Lead Cultivation: Drive the growth of our creative services offering by creating new business leads and cultivating existing relationships.

Commercial Operations & Revenue Performance -Financial Performance Stewardship: Take shared ownership of P&L, financials, and commercials in line with regional growth, profitability, and diversification targets. -Strategic Commercial Decision-Making: Make and recommend commercial decisions regarding new brands, markets, or industries that align with the Toaster ethos. -Sales Forecasting & Reporting: Provide accurate sales forecasting to the Global Finance function and monitor regional needs to ensure profitable delivery. -Performance Optimization: Monitor billable ratios and internal efficiencies to ensure the team is structured to meet the high-growth needs of the US region