Head of Business Development
CFT Canada
Job Description
Company Description Founded in 1985, CFT Canada (Centre de formation en transport) is a leading Canadian specialist in the transportation of dangerous goods (TDG). From our Dorval, Québec base, we serve organizations nationwide through three complementary business lines: accredited TDG training for every mode of transport (air, road, marine, and rail); a complete range of compliance products (UN-rated packaging, placards, labels, and publications); and specialist services including DG logistics support, safety data sheets, and shipping software, DG audits. For years, customers have relied on us as their single trusted reference for dangerous goods compliance.
Our vision: to be Canada’s most trusted & integrated partner for dangerous goods compliance — helping customers move hazardous materials safely, and efficiently, while expanding the reach of our products and services nationwide. Role Description Reporting directly to the President, you will own new business development and strategic account growth across DG Products & Specialist Services, and support DG Training and DG Logistics. This is a consultative, solution-selling role centred on relationship-building and long-term account development.
While primarily office-based, occasional customer visits and industry events may be required. You will work closely with leadership to identify growth opportunities, improve sales processes, and help shape the company’s commercial direction. We\'re looking for a commercial leader who closes — someone senior enough to own our growth strategy, hands-on enough to personally win key accounts, and grounded enough to build a team rather than just a pipeline.
Key Responsibilities Develop and execute a business development strategy targeting enterprise accounts, channel partnerships, and new markets. Serve as the primary commercial contact for DG products, services, consulting, and strategic opportunities. Cross-sell training, logistics, consulting, and product solutions across the customer base.
Build relationships with transportation, manufacturing, warehousing, distribution, and compliance-focused organizations. Manage the sales pipeline with accurate CRM records and forecasts; help evaluate and implement CRM and sales processes. Collaborate with Product & Learning, Operations, Finance, and Leadership to ensure a seamless customer experience.
What Success Looks Like in Year 1 A qualified pipeline is built and actively managed in CRM, with reliable forecasting in place. Meaningful new business revenue is generated across at least two of the three business lines. Several strategic accounts are expanded through multi-service, cross-sell relationships.
A repeatable, documented business development process replaces ad-hoc, inbound-only growth. You are recognized internally as the commercial owner shaping the company’s growth strategy. Required Skills & Qualifications Proven consultative sales experience, ideally in industrial, transportation, manufacturing, distribution, safety, compliance, or logistics sectors.
Demonstrated success generating new business and growing strategic accounts over longer, relationship-based sales cycles. Bilingual preferred (English/French), able to run the full sales cycle in both languages. Strong technology aptitude with Microsoft 365 and CRM systems.
Excellent communication, presentation, and relationship-building skills; able to work independently within a small leadership team. Knowledge of dangerous goods products, regulations, training, or logistics is an asset not a requirement. Our DG instructors can help enhance the right candidates\' DG knowledge if coming from an adjacent industry.
Compensation & Benefits Competitive base salary, strong benefits, and an uncapped new-business laddered commission. This is a senior leadership role with compensation reflecting the position\'s seniority and scope. Strong performers can realistically earn total compensation of 1.5x base salary.
Further details will be discussed in the interview. Career Progression This is a build-and-grow leadership role with a clear runway. A successful Head of Business Development can progress toward Commercial Director and, potentially, Chief Revenue Officer (CRO) — owning broader commercial strategy and growing a high-performing sales team as the business scales. #J-18808-Ljbffr