General Manager

Banking & Card Partnerships – Payments (POS & Wallet) Experience: 10–15 Years | Location: Delhi We are looking for a high-impact Banking & Card Partnerships Lead to build and scale partnerships with banks across our POS/QR acquiring and wallet ecosystem. This role will focus on acquiring partnerships, card integrations, and customer engagement (offers, EMI, co-marketing) to drive transaction growth and monetization. Key Responsibilities Bank Partnership Management (Core Ownership) Own relationships with partner banks across acquiring and card ecosystems Act as the single point of contact for business, commercial, and operational discussions Build strong working relationships across cards, digital banking, partnerships, and alliance teams Acquiring Partnerships (POS / QR) Manage and scale acquiring bank partnerships for POS and QR businesses Drive integrations, onboarding, and expansion of acceptance infrastructure Improve transaction success rates, settlement cycles, and reconciliation processes Card & Payment Partnerships Build partnerships with banks for card acceptance, EMI solutions, and co-branded programs Enable card-based offers, discounts, and cashback programs for customers Drive integrations with credit/debit card networks and issuing banks Customer Offers & Engagement Partner with banks to launch targeted offers, cashback campaigns, and promotions Drive wallet and card-linked offers to improve customer acquisition and retention Work with internal teams to design high-impact GTM campaigns Commercials & Negotiations Lead negotiations on MDR, revenue share, and campaign funding Optimize costs and improve unit economics across acquiring and card partnerships Structure win-win commercial models with partner banks Integration & Execution Drive end-to-end execution of partnerships, including integrations and launches Coordinate with product, tech, and ops teams to ensure smooth rollout Manage timelines, dependencies, and partner deliverables Performance & Issue Management Track partner performance, transaction metrics, and SLAs Drive resolution of bank-side issues, escalations, and operational bottlenecks Continuously improve customer experience and transaction success rates Strategic Partnerships & Expansion Identify and onboard new bank partners for acquiring and card ecosystems Explore new opportunities in offers, EMI, co-branded products, and GTM alliances Stay updated on industry trends and competitive offerings Ideal Candidate Profile 10–12 years of experience in bank partnerships / cards / payments / alliances Strong understanding of POS acquiring, card ecosystems, and payment flows Experience working with banks on cards, offers, or acquiring partnerships Strong negotiation and stakeholder management skills Ability to drive end-to-end execution and cross-functional alignment