General Manager - Manchester

We're searching for a dynamic General Manager to lead F&B delivery for arguably the world's most storied football club, Manchester United. We are looking for a senior leader to drive exceptional food and guest experiences for Old Trafford's 75,000 fans. Responsibilities & Qualifications Leads strategic planning through strong client collaboration, structured execution, and market insight Owns end-to-end hospitality operations, delivering exceptional guest experiences, quality, and consistency Drives innovation, brand standards, and continuous improvement across all F&B service areas Builds, leads, and develops high-performing hospitality teams with a focus on culture, communication, and engagement Accountable for financial performance, using data‑driven insights to control costs and grow revenue A naturally confident leader, with senior management experience to inspire large F&B operational teams to deliver results A positive and passionate focus on food — a natural flare for hospitality Proven experience in managing diverse outlets and operational functions The ability to build excellent stakeholder relationships, engaging clients and cross‑functional teams A passion for building teams with a people‑first approach — background in building and developing high‑performing teams A proven track record in leading projects and driving change Commercially astute with P&L accountability An influential communicator across all levels Agile, resilient, and solutions‑focused mindset — the ability to work effectively under pressure The skills to balance structured leadership with flexibility, and teamwork Benefits Competitive salary with bonus and full company benefits 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, ongoing training and structured career pathways We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. #J-18808-Ljbffr