Facilities Manager

Facilities Management (FM) Manager Location: Greenwich Contract Type: Full-Time About the Role We are seeking an experienced and highly organised Facilities Management (FM) Manager to provide leadership, management, and operational support across a dynamic facilities contract. Working closely with the Contract Manager (CM), you will ensure compliance with company policies and procedures, oversee Health & Safety processes, and support the delivery of both Hard and Soft FM services. This is a varied role combining facilities management, compliance, health and safety, HR administration, and client engagement.

The successful candidate will play a key role in maintaining service excellence, supporting operational teams, and ensuring contractual obligations, KPIs, and SLAs are consistently achieved. Key Responsibilities Human Resources Manage recruitment and selection processes, including vacancy administration and agency liaison. Coordinate interviews and communicate outcomes to candidates.

Organise and deliver employee inductions. Ensure new starter information is submitted accurately to HR and payroll teams. Manage DBS checks, vetting processes, and periodic renewals.

Monitor probation review schedules and support managers with completion. Maintain training records and matrices. Coordinate employee training and development activities.

Administer Employee Development Reviews (EDRs). Health & Safety & Compliance Support the Contract Manager with Health & Safety reporting and statistical information. Ensure compliance trackers are maintained and up to date.

Fulfil Health & Safety responsibilities in accordance with HASWA 1974 and company procedures. Ensure statutory compliance requirements are met across the contract. Monitor and support achievement of contractual KPIs and SLAs.

Promote a strong culture of safety, environmental awareness, and continuous improvement. Operational & Contract Support Provide administrative and operational support to the Contract Manager, Hard Services Manager, and wider operational teams. Attend and contribute to client meetings and daily operational meetings.

Maintain high standards of service delivery and contract compliance. Undertake additional duties as reasonably requested by management. About You You will be a proactive and detail-oriented professional with excellent organisational skills and the ability to work effectively across multiple priorities.

Key Competencies Leadership and team support Excellent communication skills Client-facing experience Strong report writing ability Collaboration and stakeholder management Analytical and problem-solving skills Customer-focused approach Ability to work with complex information High levels of accuracy and attention to detail Strong planning and organisational skills Essential Skills & Experience Strong IT skills, including Microsoft Office and Google Workspace Experience taking accurate meeting minutes Ability to work effectively with stakeholders at all levels Excellent organisational and administrative skills Reliable, conscientious, and detail-focused Strong problem-solving abilities Experience with: COSHH CAFM systems Compliance management Desirable Skills & Experience Experience working within a facilities management or contract environment Experience working within schools or educational settings Experience working within a PFI environment Understanding of profit and loss reporting and finance systems Knowledge of general HR administration Experience undertaking wider management responsibilities What We're Looking For This role is ideal for a motivated facilities professional who thrives in a fast-paced environment, enjoys building strong client relationships, and is committed to delivering safe, compliant, and high-quality facilities services.