Eppendorf Field Service Engineer Role

Step into a rewarding position as a Field Service Engineer with Eppendorf, where technical skill and customer service are paramount. This position focuses on installation, maintenance, and seamless communication with clients to ensure laboratory efficiency. The ideal candidate will possess an associate’s degree or equivalent, alongside three to five years of relevant field service experience.

In this role, you will manage service visits efficiently and maintain quality records to guarantee compliance with standards. A structured and reliable approach to time management and communication is essential for success in this role. Key Responsibilities: • Execute installation and calibration of laboratory instruments • Maintain accurate documentation of service and billing • Plan and coordinate your daily service schedule • Foster strong customer relationships through effective communication • Oversee spare parts inventory and company resources Requirements: • Associate’s degree or equivalent with 3-5 years in field service • Hands-on skills in troubleshooting and repair • Strong organizational skills in managing service requests • Exceptional verbal and written communication abilities • Flexible and willing to travel for service needs Utilize your technical knowledge to support Eppendorf's mission in improving lives. #J-18808-Ljbffr