Engineering Manager

Assistant Vice President (AVP) – Engineering / Technology Role Summary The Assistant Vice President (AVP) – Engineering is responsible for driving technology strategy, execution excellence, and scalable platform development. This role bridges business goals with technical delivery, ensuring high-quality product development, operational efficiency, and innovation across systems and teams. The AVP plays a critical leadership role in building high-performing teams, optimizing engineering processes, and enabling business growth through technology.

Key Responsibilities Define and execute the technology roadmap aligned with business objectives Drive scalable architecture decisions across platforms and services Lead modernization initiatives (microservices, automation, etc.) Ensure systems are secure, resilient, and high-performing Oversee end-to-end product development lifecycle Ensure timely delivery of projects with high quality Establish and enforce engineering best practices and standards Drive Agile methodologies and continuous improvement Manage core systems such as (not limited): User management and authentication Billing, wallet, and payment systems Messaging platforms (SMS, WhatsApp, etc.) Ensure high availability, scalability, and fault tolerance Build and mentor high-performing engineering teams Define team structure, hiring plans, and capability development Drive performance management and career growth Foster a culture of ownership, accountability, and innovation Work closely with Product, QA, DevOps, Sales, and Leadership teams Translate business requirements into technical execution plans Act as a key stakeholder in strategic decision-making Establish KPIs for engineering efficiency and delivery Monitor system performance, uptime, and incident management Drive automation in testing, deployment, and monitoring Ensure compliance with security and data governance standards Evaluate and onboard technology solutions and tools Communicate progress, risks, and outcomes to leadership Key Skills & Competencies Strong understanding of distributed systems and scalable architectures Experience with Infrastructure on DataCenters Knowledge of backend systems, APIs, databases, and messaging systems Experience with DevOps, CI/CD, and monitoring tools Proven ability to lead large engineering teams Strong decision-making and problem-solving skills Excellent communication and stakeholder management Strategic thinking with execution focus Ability to align technology with business impact and ROI Experience in handling budgets, cost optimization, and planning Understanding of product lifecycle and customer experience Qualifications Bachelor’s or Master’s degree in Engineering / Computer Science or related field 10–15+ years of experience in software engineering 5+ years in leadership roles (Director / AVP level) Key Performance Indicators (KPIs) On-time delivery of projects System uptime and reliability Engineering productivity and efficiency Quality metrics (defect rate, rework rate) Team retention and engagement Cost optimization and infrastructure efficiency Reporting Structure Reports to: VP Engineering & Product Direct Reports: Engineering Managers / Tech Leads / Architects