Engagement Manager
Workday
Job Description
About the Team Workday is the leader in enterprise‑class, software‑as‑a‑service (SaaS) solutions for managing global businesses. Workday’s Professional Services Delivery teams are driven by a passion for our products and the success of our customers in implementing and generating the highest value possible from our outstanding cloud solutions. We’re a diverse group of people, with an invaluable mix of experiences and backgrounds, located across multiple locations.
Our team lives and breaths Workday’s core values with "Employees" being the first one. About the Role The Engagement Manager will be an expert with the Workday Deployment Methodology. They will lead/manage mid to large deployments and resolve complex issues in creative and effective ways.
They will also support executive‑level expectations by providing internal suggestions to management, based on field experience, as to how to potentially enhance the Workday Deployment Methodology. The ideal candidate for this role will be in the Central or West time zone. Responsibilities Become a guide in Workday's Implementation Methodology and demonstrate it on all engagements.
Lead the implementation of 3 – 5 simultaneous projects. Show strength in the Workday product suite – Financials, HCM, and/or Payroll. At times, participate in the sales cycle to gather requirements, formulate delivery approach, and develop a proposal/SOW.
Provide guidance and mentoring to those Professional Service resources working on their implementations. Ensure projects are accurately planned, staffed and tightly manage scope and budget/resource forecasting. Work with the internal customer project manager to identify/resolve all issues that could impact project scope and/or timeframes.
Present at Executive Steering Committee meetings. Ensure the client takes advantage of Workday standard methodologies. Be a liaison for professional services when interacting with sales and/or development.
Find opportunities to position other service offerings. Ensure the client can serve as a reference upon completing their implementation. Assist in the transition of the customer from professional services to product support.
Ensure the project is delivered within the budget outlined in the SOW. Present clients with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW. About You Basic Qualifications For a P3 Engagement Manager 2+ years’ experience of project management with HCM, Payroll, or Financial implementations within medium enterprise, large enterprise, higher education and/or state and local governments. 2+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.
Basic Qualifications For a P4 Senior Engagement Manager 4+ years’ experience of project management with HCM, Payroll, or Financial implementations within medium enterprise, large enterprise, higher education and/or state and local governments. 4+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications. Other Qualifications Consulting experience either as an internal consultant or with a consulting/software company. Solid grasp with at least one of the following business areas: Human Resources, Benefits, Payroll, General Ledger, Accounts Payable/Receivable or Services procurement.
Project Management experience a must. Experience with Scope, managing timelines and budgets. Excellent communication, organization, time management, and social skills.
Passion for customer service. Business development skills. Knowledge of Internet technology and cloud‑based applications.
Previous service sales experience a plus. Successful candidates have a balance of functional (business) and technical experience. Ability to travel up to 50%.
Workday Pay Transparency Statement Primary Location: USA.IL.Chicago Primary Location Base Pay Range: $129,000 USD – $193,400 USD Additional US Location(s) Base Pay Range: $116,600 USD – $207,200 USD If performed in Colorado, the pay range for this job is $122,800 – $184,200 USD based on min and max pay range for that role if performed in CO. Application Deadline: 04/30/2026 Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in‑person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.
We know that flexibility can take shape in many ways, so rather than a number of required days in‑office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote “home office” roles also have the opportunity to come together in our offices for important moments that matter.
Equal Opportunity Employer Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills.
If you require assistance or an accommodation at any point, please email accommodations@workday.com. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. #J-18808-Ljbffr