Data Analyst

We are seeking a dynamic Manager, Data Platforms to lead our Kafka and Managed File Transfer teams. This role is responsible for driving operational excellence, technical innovation, and team engagement across mission‑critical data platform services, with accountability for 24/7 support and service reliability. Location: You will be based in our Toronto office, balancing in‑office collaboration with remote flexibility.

Reporting Relationship: You will report to the Director, Data Platforms & Services. Posting Type: Replacement Position Salary Range: The expected base salary range for this role is $138,423 ‑ $186,339. What you’ll do Lead and manage a team of system engineers responsible for design, implementation and support of Real‑time messaging (Kafka) and Managed File Transfers (GoAnywhere) platforms.

Own the end‑to‑end 24/7 support model for Kafka and Managed File Transfer platforms, including on‑call rotations, incident response, and escalation procedures. Act as the incident commander and escalation point for major incidents, ensuring clear communication, rapid restoration, and stakeholder confidence. Oversee the technical architecture, design, development, and operations of the platforms, ensuring alignment with corporate strategy.

Manage end‑to‑end availability and performance of the platforms. Establish and maintain robust processes, procedures and design patterns to ensure consistent, reliable operations across all platform services. This includes cluster configuration, monitoring, scaling, and disaster recovery planning, user and routing onboarding, PCI and security compliance.

Partner with architecture and development teams to design scalable solutions, participate in quarterly roadmap planning, and lead technical review sessions. Develop and maintain system and support documentation, including operational guides, network diagrams, and infrastructure design. Inspire and develop team members, fostering a culture of technical excellence and continuous improvement.

What you bring Bachelor’s degree in computer science or a related technical field, or equivalent practical experience. Proven experience managing 24/7 production support teams for mission‑critical platforms. Knowledge of enterprise Managed File Transfer solutions (such as FORTRA GoAnywhere MFT, IBM B2B Integrator/File Gateway, Axway Managed File Transfer) and Kafka platforms (Apache Kafka, Confluent Platform).

Knowledge of Microsoft Azure and hands‑on experience implementing Azure based solutions. Strong background in enterprise‑grade infrastructures, operations, and/or systems engineering. Outstanding verbal and written communication skills, with the ability to influence senior leaders and technical peers.

What you get At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career. Comprehensive Total Rewards Program, including performance‑based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).

Retirement planning support, with profit‑sharing programs including company match and a defined contribution pension plan. Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace. Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.

Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs. Recognition and rewards, with company‑wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts. #J-18808-Ljbffr