D365 CRM Business Analyst
LTM
Job Description
Role - Business Analyst Experience -8-14 Years relevant Location- PAN India LTIM locations Job Description • Experience must include creating requirement specifications based on Architecture/Design/Detailing of Processes In-depth functional knowledge of Microsoft Dynamics D365 CRM +Power platform • Microsoft D365 implementation and Azure integration experience • Possess both functional and technical expertise • Business analysis and process engineering skills a plus • Experience reviewing business needs, researching potential solutions and providing solid process and technical recommendations • Excellent communication, planning and organization skills • Ability to communicate technical aspects to non-technical shareholders. • Strong customer relationship skills • High level of initiative and accountability for deliverables and deadlines • Logical thinking skills and methodical approach to work Desired Qualifications: • Certification in Microsoft Dynamics D365 • Business process consulting • Gathering 'as is' functional design specifications • Developing 'to be' functional design specifications • Gap analysis • Developing technical design specifications • Performing and/or managing conference room pilots • Performing staff & user training • Writing technical and user documentation • Project status communications with the customer and LTI management