Contract Markit EDM Production Support Analyst

Contract Markit EDM Production Support Analyst Edinburgh (Hybrid – 1 day in the office) Initial 6 months | Inside IR35 | Strong extension potential We’re supporting a well‑established financial services organisation in Edinburgh looking for a Markit EDM Production Support Analyst to join a small, close‑knit data team. This role is firmly production support–focused . You’ll be responsible for keeping the Markit EDM platform running smoothly, acting as a key point of contact between technology and the business, and ensuring issues are identified, communicated, and resolved quickly.

What you’ll be doing: Monitoring daily Markit EDM batch runs and checking for errors or failures Investigating breaks, performing root cause analysis, and driving resolution Triaging support calls and incidents , prioritising appropriately Communicating clearly with investment and business users around issues and fixes Working closely with internal tech teams and vendors where required Maintaining clear operational documentation and handovers What we’re looking for: Strong experience in Markit EDM production support (or very closely related EDM environments) Comfortable operating in a BAU / run-the-platform role Solid SQL query skills for investigation and analysis Excellent stakeholder communication skills – calm, clear, and dependable Someone who enjoys being the go‑to person when things need fixing Desirable (but not essential): Oracle Forms XPF Snowflake .NET Background in EDM development (will be considered if keen to move into production support) Why consider it: Small, experienced, supportive team Sensible hybrid model ( 1 day per week on site ) 35‑hour working week Interesting, business‑critical platform work without unnecessary firefighting If you’re a production support specialist – or an EDM developer ready to step into a more operational role – this is well worth a conversation.