Consultant Specialist

In This Role You Will Support the operating systems, build images and infrastructure software on the UK self‑service device and Express Bank tablet estate Provide consultancy support on self‑service device software development projects Develop solutions to automate and simplify self‑service device operations Assist third‑party field engineers and self‑service device helpdesk with deployment and business‑as‑usual issues Own the patching and software upgrade process for self‑service devices Assist with audit discussions related to self‑service device infrastructure stack and help remediate any findings arising from the audit Assist with hardware evergreening initiatives Actively contribute to global self‑service device engineering initiatives and, where possible, lead a few for the group Actively contribute to Windows protection tool sets Requirements Extensive understanding of End‑Computing security and networking with experience in Win10/Win11 Good understanding of Active Directory, GPO and SCCM/MECM infrastructure Ability to write Bash, VB, PowerShell or Python scripts Knowledge of ITIL, DevOps, Agile concepts and strong troubleshooting experience Knowledge of Confluence and JIRA Ability to gather client requirements and work on projects independently As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package, including private healthcare for all UK‑based employees, enhanced maternity and adoption pay, and a contributory pension scheme with generous employer contributions. HSBC is committed to creating diverse and inclusive workplaces. We shall remove barriers and ensure careers are accessible to everyone.

We are a Disability Confident Leader and welcome interviews from candidates with disabilities, long‑term conditions or neurodivergent candidates who meet the role’s minimum criteria. If you require accommodations or changes during the recruitment process, please let us know. #J-18808-Ljbffr