Business Analyst/Trainer

Business Analyst/Trainer Austin, TX 78744 (Hybrid, 2 days onsite per week) 10 months Contract with possibility to extension We are looking for a senior business analyst with expertise in developing clear and comprehensive job aids, user manuals, conducting engaging webinars, and producing high-quality training videos. In this role, you will collaborate with cross-functional teams to ensure our users have the resources they need for their roles. The ideal candidate will have a strong analytical mindset, exceptional communication skills, and a passion for creating user-friendly training materials.

This BA will have an ability to analyze and interpret diverse sets of information including regulations, policies, and system functionality; to develop presentations, job aids, and functional documentation that will assist a large user base in utilizing a new system. They will work with multiple program areas and technical groups during the implementation of the new system and play a key role during UAT as well. Responsibilities: Gather business requirements across program areas Analyze old and new systems to define and document functionality Develop As-Is and To-Be functionality and workflows Develop and maintain detailed job aids, user manuals, and standard operating procedures (SOPs) to support various departments within the organization.

Create and update engaging training materials, including presentations, e-learning modules, and training manuals. Plan, organize, and host webinars to educate employees and stakeholders on various topics, processes, and tools. Collaborate with subject matter experts to ensure content accuracy and relevance.

Script, storyboard, and produce high-quality training videos using multimedia tools and software. Work closely with cross-functional teams, including subject matter experts, trainers, and content creators, to gather information and ensure the accuracy of documentation and training materials. Identify opportunities to enhance existing documentation and training programs based on feedback, industry trends, and evolving business needs.

Required Skills/Experience: 8+ years of experience facilitating requirements and communicating with business programs and end users 8+ years of experience in analyzing systems to develop requirements, workflows, and other documentation 8+ years of experience in creating job aids and functional documentation of system utilization 8+ years of experience in demonstrating new/enhanced functionality to a variety of audiences 4+ years of proficiency in video editing and e-learning software/tools 4+ years of experience in developing and implementing training plans 4+ years of experience in developing and conducting training classes for new or enhanced product functionality