Business Analyst

Job Description · Data Analysis: Interpret data, analyze results using statistical techniques, and provide ongoing reports. · Database Development : Develop and implement databases, data collection systems, and analytics strategies to optimize efficiency and quality. · Data Acquisition: Acquire data from primary or secondary sources and maintain databases/data systems. · Trend Identification : Identify, analyze, and interpret trends or patterns in complex data sets. · Data Cleaning: Filter and clean data by reviewing reports and performance indicators to locate and correct issues. · Prioritization: Work with management to prioritize business and information needs. · Process Improvement: Locate and define new process improvement opportunities. Requirements Experience · 4–5 years in data-driven business roles (preferably in SaaS, Fintech, or Contact Center environments). Functional/Technical Skills · Technical expertise in data models, database design, development, data mining, and segmentation techniques. · Strong hands-on experience with writing complex SQL queries. · Proficiency in queries, report writing, and presenting findings. · Strong analytical skills with attention to detail and accuracy.

Requirements Requirements: • 4+ years of experience in B2B SaaS marketing, preferably in Conversational AI, Voice AI, or Enterprise Tech. • Strong background in Demand Generation and pipeline contribution. • Exposure to Product Marketing and Brand Strategy. • Hands-on with CRM (HubSpot/Zoho), paid campaign tools, analytics platforms. • Tech-savvy: Engineering + MBA preferred. • Demonstrated leadership in managing cross-functional teams