Business Analyst for Operational Controls

Join the AdminAdvantage team at Manulife as a Business Analyst focused on operational controls. Leverage your analytical skills to enhance compliance and efficiency in a hybrid work model. This critical role within Group Benefits Operations emphasizes the design and monitoring of operational controls.

The ideal candidate will possess strong expertise in operational risk management, focusing on data-driven insights for better decision-making. Partner with various teams to ensure integrated and effective processes across multiple operational areas. Key Responsibilities: • Design and maintain operational controls to mitigate risk • Analyze control results and identify trends and root causes • Monitor automation tools to ensure effective performance • Conduct data validation and reconciliation checks • Partner with operations teams on control execution Requirements: • Experience in operational controls or risk management • Strong analytical and problem-solving skills • Proficiency in Excel, SQL, and reporting tools • Excellent communication with both technical and non-technical audiences • Ability to manage competing priorities in an operational setting Utilize your expertise in operational controls to deliver effective insights and foster collaboration within Manulife's AdminAdvantage team. #J-18808-Ljbffr