Business Analyst

Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application.

Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted online.

DESCRIPTION THE COUNTY: Established in 1853, Alameda County has a population of over 1.6 million residents, making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles. Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion.

As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County's mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services.

Its vision is to be recognized as one of the best counties in which to live, work, and do business. THE POSITION: Under general direction, positions in this classification have functional responsibility for the design, configuration and maintenance of the countywide ALCOLINK (PeopleSoft) systems; performs end user functional support, interprets and analyzes the system impact of business process changes; and other related duties as required. THE IDEAL CANDIDATE: In addition to meeting the minimum qualifications, the ideal candidate will possess the following critical attributes: Progressively responsible experience analyzing business requirements and information technology needs, preferably in a public sector environment.

Identifies and evaluates department business needs and applies independent judgment to lead and recommend technology solutions that improve system functionality, streamline business processes, and support organizational outcomes. In collaboration with department stakeholders and technical teams, develops, coordinates, and ensures completion of project goals, deliverables, and milestones aligned with organizational priorities. Demonstrates strong experience providing business analysis services across functional areas, including the ability to independently gather, analyze, and document user requirements and translate them into functional specifications that support system design and implementation.

Significantly contributes to the development of strategic and tactical plans related to the implementation and enhancement of information systems, reporting tools, and data analytics solutions. Develops training materials and delivers system training to end-users to support system adoption and effective use. Analyzes business process gaps and system issues and recommends and supports the implementation of technical and process improvements.

Coordinates and supports the integration of systems and applications to improve efficiency, data sharing, and overall system functionality across the organization. THE VACANCIES: We are currently recruiting to establish a countywide eligible list that will be used by any County department or agency needing to fill a vacancy in this classification. There are immediate vacancies in the General Services Agency.

MINIMUM QUALIFICATIONS Experience: The equivalent of three years of full-time professional experience in a position involving the design, implementation/upgrade, maintenance and training activities for a public or private agency comparable in size and complexity to the County of Alameda using a web based version of PeopleSoft, SAP, or Oracle Financials Purchasing, Human Resources and/or Benefits Administration. Special Requirements: Incumbents in this classification may be required to work evenings, weekends and/or on call. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Principles and practices of public sector human resources, benefits programs or purchasing functions. Use of web based, PeopleSoft SAP, or Oracle Human Resources, Benefits Administration or Purchasing software. Configuration tables/concepts and their impacts and relationships to automated system functionality.

Integrated systems testing approaches. Process Management. System Integration.

Strong customer service orientation. Application of Excel at an advanced level. Ability to: Correctly apply legal requirements, policy, binding contractual agreements, and program requirements to system functionality.

Analyze complex business data/problems and develop appropriate solutions. Understand the relationship among multiple interrelated systems. Problem solve, make sound decisions and appropriate recommendations.

Understand impact of complex system processes on system performance. Organize, prioritize and coordinate multiple tasks to meet critical deadlines. Work independently and in a team oriented environment.

Orally communicate effectively. Write and modify technical and user documentation. Develop and facilitate training to individuals and groups.

Use various software applications. Read, interpret and apply complex technical material. Establish and maintain effective working relationships with others.

EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process. A review of candidates' Supplemental Questionnaires to determine the best qualified.

Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100 % of the candidate's final examination score. The oral interview may contain situational exercises.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit.

Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, hrs.alamedacountyca.gov. RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.

TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM, Thursday, May 14, 2026 Review of Minimum Qualifications: Friday, May 22, 2026 Review of Supplemental Questionnaire for Best Qualified: June 26, 2026 Virtual Pre-Recorded Civil Service Oral Examination: Rating of Oral Examinations: June 26 - July 6, 2026 July 7 - July 14, 2026 Notification of Results: Week of July 21, 2026 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: August 2026 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation.

In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, hrs.alamedacountyca.gov. BENEFITS The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families.

We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.

This provides a summary of the benefits offered and can be subject to change. **Employees in management-designated classifications may be entitled to management paid leave. Refer to the applicable MOU or Salary Ordinance for more information. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email.

Please add @jobaps.com, @acgov.org, noreplyalamedacountyhr@acgov.org, and Noreply@jobaps.com accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you.

All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied.

The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes.

If you have questions, please go to our website at hrs.alamedacountyca.gov. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Angelica Cuevas, Human Resources Analyst Human Resource Services, County of Alameda (510) 271-5154 | Angelica.Cuevas@acgov.org hrs.alamedacountyca.gov DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law.

Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer.

All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.