Business Analyst, Commercial Solutions

About Us Mark Anthony Group is an entrepreneurial drinks company, built from the ground up by thinking differently, innovating and doing the unexpected. Our company is rooted in family values, a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers’ lives. Founded in 1972, we’ve grown organically from a one-person import wine business into an international drinks company.

Our hallmarks include a portfolio of iconic beverage brands— White Claw® Hard Seltzer, Mike’s Hard Lemonade, and Olé Cocktail Co. alongside a collection of luxury wineries in the Okanagan Valley, notably Mission Hill Family Estate, CedarCreek Estate Winery, Martin’s Lane Winery, and CheckMate Artisanal Winery. What You’ll Do As our new Business Analyst, Commercial Solutions, you will play a key role in enabling our commercial Salesforce ecosystem, driving adoption and integration across Sales Cloud, B2B, OMS, and Commerce7 – bridging the gap between sales goals and technical B2C, B2B and CRM solutions. This role supports scalable delivery of sales enablement initiatives while reducing contractor dependency and preserving critical business knowledge.

Key Responsibilities Include Drive the end-to-end requirement and product lifecycle by managing functional intake, eliciting stakeholder requirements, and accurately documenting appropriate flows and diagrams. Design effective solutions based on business needs and guide technical teams through a clear and seamless transition of functional requirements. Stakeholder alignment and business value framing.

User story writing and refinement. Triage and support of reported issues and bugs. Administrative configuration within Salesforce apps.

Configure applications to meet business requirements and build custom reports and dashboards that provide clear, actionable data insights. Functional testing support and QA. Drive comprehensive User Acceptance Testing and lead strategic change management plans to ensure seamless user adoption through training and support.

Foster strong, transparent relationships with business users by communicating complex business requirements clearly to stakeholders at all levels of the organisation. Take initiative and ownership in solving complex problems and positively articulating solutions. What You Will Learn in This Role Deep expertise in the Salesforce ecosystem (Sales Cloud, B2B Commerce, OMS and integration with enterprise systems, like QAD and Snowflake).

Broader exposure to sales enablement, order management, and cross‑functional IT/business collaboration in a fast‑scaling commercial environment. What You Will Bring 2+ years of Salesforce experience preferred, with required expertise in Order Management. Experience may include Sales Cloud CRM, B2B Commerce, and OMS, along with the ability to configure, document, and support integrations.

Business analysis and stakeholder engagement skills to facilitate requirements sessions, gather requirements, demo solutions, and translate business needs into technical solutions. Data and systems integration knowledge to ensure seamless cross‑platform functionality. Strong experience in JIRA.

Understanding of Snowflake, Mulesoft, and SQL would be an asset. Why Join Us? Mark Anthony is committed to hiring, engaging, and growing qualified, talented, and motivated team members at every level of our organization.

We offer competitive compensation that recognizes individual and company performance. The typical hiring range for this position is $70,000 - $85,000 annually; the base pay is determined by market location and job-related knowledge, skills, experience, and education. Benefits Company‑matched RRSP contributions.

Extended health and dental benefits, and mental health plans with 24/7 access to a primary care physician via Lumino Health. Maternity & Adoption Leave Top Up and Paid Secondary Caregiver Leave. Paid time off.

An extensive offering of world‑leading learning and development programs to empower your career development – in‑person and digital offerings with internationally renowned resources like Franklin Covey and Lumina. Other Perks Located in a prime Vancouver neighbourhood (near transit). Hybrid work environment of 4‑days a week in‑office.

Company paid parking. Complimentary building gym. Mark Anthony Group is an equal opportunity employer.

We encourage applications from individuals of all backgrounds who are eligible to work in Canada. #J-18808-Ljbffr