Business Analyst

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Business Analyst (Assessment and Testing focus) This role will support assessment and testing activities. During assessment, the consultant will engage directly with requesters to understand requirements, apply best practices, and document technical solutions for development. During testing, the consultant will validate unit tests, ensure solution quality, and lead UAT with stakeholders, often including technical demonstrations.

Must have skills: Strong communication and stakeholder engagement Analytical thinking and attention to detail Strong organizational skills across tasks, documentation, and communication channels Solid understanding of ServiceNow platform, specially ITSM Ability to translate business needs into technical requirements Good to have: HRSD knowledge Experience with ITOM, ITAM, or SPM Exposure to Now Assist and Agentic AI or willingness to learn We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.