Brand Strategy Analyst

Location: India (Remote / Hybrid) Shift: Overlap with US (EST hours required) Department: Client Success / Strategy Compensation: Up to 15 LPA Role Overview We are looking for a Brand Strategy Analyst to act as the operational and analytical backbone for our senior leadership managing franchisor relationships. This role sits at the intersection of Client Success, Strategy, and Operations , directly supporting senior leaders working with corporate brand stakeholders. You will ensure that strategic conversations translate into clear actions, flawless execution, and measurable outcomes .

This is not a support role. This is a force-multiplier role for senior leadership. What You’ll Own (Core Responsibilities) 1.

QBR & Strategic Meeting Execution Attend Quarterly Business Reviews (QBRs) and strategic calls with franchisor stakeholders Capture structured, high-quality notes (not transcripts — insights) Translate discussions into: Action items Ownership mapping Timelines Ensure zero drop-off between discussion → execution 2. Cross-Functional Coordination (The Real Value) You will act as the bridge between Strategy and Execution by working closely with: TAM Team → analytics, reporting, insights Ad Operations → campaign execution, troubleshooting Engineering / Product → bugs, feature requests, platform gaps Responsibilities: Log and manage tickets across Jira / internal systems Follow up proactively until closure Remove blockers before they escalate 3. Ticketing & First-Pass Problem Solving Own the first response layer for incoming support / strategy-related tickets Triage issues into: Execution issues Data/analytics gaps Product/engineering needs Provide first-level resolution wherever possible Escalate with clear context, not confusion 4.

Execution Tracking & Accountability Maintain trackers for: QBR action items Strategic initiatives Cross-team dependencies Ensure deadlines are met — or risks are flagged early Drive a culture of “nothing falls through the cracks” 5. Strategic Support to Leadership Preparing for QBRs Synthesizing insights Organizing client communication inputs Convert raw inputs into structured outputs (decks, summaries, updates) What Success Looks Like QBRs result in clear execution, not confusion Zero missed follow-ups or dropped tasks Faster turnaround on cross-functional requests Leadership bandwidth increases because execution is handled seamlessly Ideal Candidate Profile Experience 2–5 years in: Customer Success / Account Management / Strategy Ops OR Consulting / Program Management / SaaS operations Core Skills 1. Structured Thinking Can convert messy discussions into clear action plans 2.

Communication Strong written and verbal English Able to interact confidently with cross-functional teams 3. Ownership Mindset Doesn’t wait for instructions Drives tasks to completion 4. Attention to Detail No missed action items No vague tickets 5.

Analytical Comfort Able to understand: Campaign performance basics Data discussions (with TAM teams) Nice to Have Experience in digital marketing / SaaS Familiarity with tools like: Jira Zendesk Google Sheets / Looker Studio Why This Role Matters This role directly impacts how effectively we serve our largest franchisor clients . You won’t just be supporting leaders — you’ll be amplifying strategic execution across the organization .