Branch Operations Manager (Seattle)

Branch Operations Manager Location: Seattle, WA Employment Type: Full-Time (Confidential Search) We are conducting a confidential search for a Branch Operations Manager to lead daily operations for a small, well-established financial services branch in Seattle. This is a hands-on operations leadership role focused on accuracy, compliance, and client service. The branch operates with a very small on-site team —just two people total—making this an ideal opportunity for someone who values autonomy, structure, and a calm, professional work environment where operational excellence matters more than foot traffic or aggressive sales goals.

The role partners closely with headquarters and a remotely based sales leader, but remains highly self-sufficient day to day. This position is best suited for a seasoned banking professional or an Assistant Branch Manager ready to step into broader operational responsibility without managing a large staff. What You’ll Be Doing Oversee day-to-day branch operations, ensuring all work is completed accurately, compliantly, and on time Serve as the primary point of contact for operational matters, escalations, and client needs Maintain internal controls, documentation, and regulatory readiness Support audits, reviews, reporting, and issue resolution Supervise and support one direct report , providing direction, coaching, and accountability Partner closely with internal teams such as Compliance, Risk, IT, and a nearby remote sales leader Foster a culture of professionalism, accountability, and consistent client experience This is a low-traffic, cashless environment with a strong emphasis on precision, communication, and trust.

Who This Role Is Ideal For A banking professional approaching the latter stage of their career who wants to stay engaged in operations An Assistant Branch Manager looking for exposure to full branch operations and people management Someone comfortable working independently in a highly regulated environment A leader who does not need a large team or a sales-heavy culture to be effective Qualifications 2+ years of experience in banking or financial services operations Prior experience supporting audits, compliance, or regulatory reporting At least 1 year of direct supervisory experience Strong attention to detail and operational discipline Professional communication skills and comfort partnering with remote leaders Ability to manage a small team with confidence and consistency Must be able to pass a background check Additional Notes Interviews will be conducted virtually Client may consider a temporary arrangement while the long-term fit is identified This search is strictly confidential If you’re interested in learning more—or know someone who may be a strong fit—please reach out directly.