Bilingual IT Support Analyst Role

Make an impact at US Tech Solutions as a Bilingual Service Desk Analyst on a month-long contract. Focus on laptop deployment and user assistance while ensuring compliance with security standards. This position entails assembling laptops, conducting data transfers, and providing remote support.

Candidates should have at least one year of work experience in an IT service desk capacity, strong customer service backgrounds, and fluency in French for optimal user engagement. Key Responsibilities: • Prepare and deploy laptops per Microsoft Managed Desktop standards • Back up and transfer data safely from legacy systems • Keep asset records updated in inventory databases • Deliver user training and assistance during device setup • Perform secure data wipes on retired devices Requirements: • University degree or college diploma in IT • Minimum one year experience in IT service desks • Must be fluent in French for effective communication • At least three years of demonstrated customer service experience • Familiarity with Microsoft products for smooth operations Join US Tech Solutions and enhance technology deployment processes today. #J-18808-Ljbffr