Assistant Store Manager – Growth, Leadership & Training

Location: 5220 Fashion Outlets Way, 1190, Rosemont, IL, 60018, United States Base Pay: $16.00 - $17.00 / Hour Job Category: Retail Employee Type: Part Time Assistant Store Manager About Our Company: Lids Sports Group is the largest licensed sports retailer in North America with over 1,300 stores. We bring sports, fashion, and culture together through licensed headwear and apparel from teams and top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We also offer in‑store embroidery and customization.

General Position Summary Assistant Store Managers are the heart and soul of the Lids brand, fostering passion for sporting and fashion goods, ensuring customer satisfaction, and leading the store to achieve key performance indicators. Principle Duties & Responsibilities Act as Manager on duty for scheduling issues, customer complaints, and other operational matters when Store Manager is absent. Manage associates through training programs, goal setting, and follow‐up.

Administer progressive discipline, including verbal and written warnings. Create a fun, inclusive work environment and communicate team goals. Maintain respectful and inclusive culture and adhere to Lids Brand Standards.

Schedule and staff the store, calling associates for unexpected peaks. Assist in recruiting, training, and enforcing store policies. Ensure compliance with inventory, funds, and property safeguards.

Perform other duties as assigned. Customer Experience Lead and execute sales strategy to achieve KPIs and sales targets. Resolve customer feedback and escalations promptly.

Promote membership programs and in‑store offers. Adhere to visual guidelines, merchandising, signage, and store cleanliness. Maintain professional appearance per Company Dress Code.

Operations Execute company‑level initiatives and promotions. Follow Policies & Procedures Manual for a safe work environment. Maintain POS systems and store technology through daily audits and maintenance.

Manage store facilities, supplies, and service requests. Handle cash operations, including till opening/closing and bank drops. Prepare for and support inventory audits.

Open and close the store following Operations P&P Manual. Product & Inventory Management Protect company assets following Lids Retail policies. Prepare work schedules within wage control guidelines.

Accurately manage inventory: receiving, transferring, price changes, and counts. Organize the backroom for maximum efficiency. Execute visual merchandising and product presentation strategies.

Maintain daily VM activities and make minor adjustments. Adjust pricing signage and promotional displays. Job Required Knowledge & Skills Demonstrated ability to generate sales and minimize loss.

Strong interpersonal and verbal communication skills. Capacity to work unsupervised. What We Offer Employee discounts and perks.

Career development and professional training programs. A collaborative and team‑oriented work environment. Early Wage Access options.

Physical Demands & Requirements Occasionally lift up to 50 pounds. Occasionally climb a ladder and work overhead. Stand and walk throughout shifts.

Hear, speak, and observe customers and employees. Operate computer and mobile POS systems. Reasonable accommodations may be provided to meet essential functions.

Reports To Store Manager Pay Transparency Statement The hourly range listed is base pay only and may vary based on geographic region, experience, and other factors. We consider internal equity. Employment Requirements Candidates must possess the experience, skills, physical abilities, and qualifications to perform essential duties.

Legal authorization to work in the United States is required. Current or future visa sponsorship is not available. Equal Employment Opportunity We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr