Area Sales Manager
Pyramid Global Hospitality
Job Description
Job Overview Area Sales Manager responsible for meeting and exceeding sales goals primarily in the group market across all market segments. Focuses on developing sales plans and strategies, client development, managing key relationships, identifying new target markets, and promoting sales products to achieve revenue targets. Additionally tasked with identifying market trends and industry best practices.
Key Responsibilities Work with the Area Director of Sales to set annual sales goals and develop strategic plans. Solicit and secure new business in assigned market segments to drive hotel group revenue. Conduct outside sales activities, including prospecting and phone sales calls, to establish presence in potential group market segments.
Develop existing customer base and acquire new accounts across all three hotels. Assist with the development, implementation, and management of group promotions in conjunction with overall sales and marketing plans. Develop expertise in assigned group markets such as corporate, citywide convention blocks, wedding/SMERF, and other group markets.
Collaborate with property sales team and Pyramid Global Sales Team to maintain knowledge of market trends, competition, and customer needs. Participate in sales presentations, property tours, customer and business review meetings. Attend trade shows, conventions, and promotional events within the hotel, industry, and customer organizations.
Analyze the competitive landscape and adjust sales plans and strategies accordingly. Conduct client visits and industry events. Maintain best practices, policies, and service initiatives to achieve optimal sales service and client retention.
Supervise and develop proposals and contracts to meet client needs and financial goals. Conduct site inspections for clients as necessary to secure business. Attend pre‑con and post‑con meetings as needed.
Maintain daily communication and/or weekly reporting with management regarding potential new business, lost business, sales activities, customer issues, and operational issues. Maintain accurate and timely account activities and relevant contact information in the property sales/catering system per established standards. Perform other duties, projects, and reports as assigned by the area director of sales.
Qualifications Ability to manage sensitive, confidential information discreetly and professionally. Excellent problem‑solving and customer service skills, including the ability to work with minimal direct supervision. Excellent verbal and written communication skills.
Demonstrated ability to track activities and follow through on all required processes. Strong computer/technology skills with proficiency in MS Office Suite. Strong detail orientation and proven ability to set priorities and meet deadlines.
Ability to adjust sales plans and strategies in response to market and economic changes. Ability to collaborate effectively with internal and external customers. Knowledge of advanced sales techniques and yield management.
Requires some travel; locally and out of state. Must have a valid driver’s license. Experience and Education Four‑year degree and previous hotel experience preferred, or equivalent combination of education and experience.
Experience in a 4‑ to 5‑star hotel, including knowledge of the quality and service expectations within the luxury market. Minimum of two years’ hotel sales experience in the group corporate market segment and strength in the local market. Delphi or other sales & catering software experience preferred.
Compensation $70,000 – $75,000 annually. Benefits Medical, dental, and vision insurance. Supplemental medical insurance.
Basic life and accidental dismemberment insurance. Life insurance buy‑ups. Employee assistance programs.
Competitive matching 401(k). Pet insurance. Hotel discounts program.
Paid time off. Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations. #J-18808-Ljbffr