AI Solution Business Analyst - Remote

AI Solution Business Analyst – Remote, United States (US) Solution Business Analyst – Healthcare Role Summary We are seeking an experienced Solution Business Analyst (SBA) with deep Healthcare domain expertise and hands‑on experience in AI‑driven and Agentic solutions. The ideal candidate will act as a strategic bridge between business stakeholders, clinical users, engineering teams, and data science teams, translating healthcare problems into scalable AI‑powered solutions. The role focuses on designing and delivering AI Agent‑based healthcare solutions such as intelligent virtual agents, clinical decision support, care coordination assistants, patient engagement bots, automation for claims and revenue cycle management, and operational optimization.

Key Responsibilities Business & Domain Analysis Engage with healthcare stakeholders (providers, payers, life sciences, operations, compliance, IT) to understand business needs, workflows, and pain points. Analyze as‑is and to‑be healthcare workflows, including clinical, administrative, operational, and financial processes. Identify opportunities where AI Agentic systems can improve outcomes, reduce costs, or enhance efficiency.

AI Solution Design & Requirements Define business, functional, and non‑functional requirements for AI‑powered and agent‑based solutions. Collaborate with AI/ML, data engineering, and solution architecture teams to design: Autonomous or semi‑autonomous AI agents Human‑in‑the‑loop systems Translate requirements into process flows Support AI solutions across healthcare use cases such as: Patient engagement & virtual health assistants Clinical documentation & EHR automation Ensure solutions align with clinical safety, quality, and usability standards. Data, Compliance & Governance Work with data teams to define data requirements, sources (EHR, HL7/FHIR, claims, IoT, labs), and quality metrics.

Ensure AI solutions comply with healthcare regulations and standards including: HIPAA GDPR (where applicable) HL7 / FHIR Clinical governance and audit requirements Assist in defining explainability, auditability, and bias mitigation requirements for AI agents. Stakeholder & Delivery Management Serve as a trusted advisor to clients and internal stakeholders. Facilitate workshops, requirement sessions, and solution walkthroughs.

Sprint planning UAT coordination Assist with solution documentation, demos, and go‑live support. Required Skills & Experience Core Experience 6+ years of experience as a Business Analyst / Solution Analyst in the Healthcare domain. Strong understanding of healthcare ecosystems (providers, payers, life sciences, EHR systems).

Hands‑on experience working on AI, ML, NLP, or automation‑driven solutions. AI & Agentic Knowledge Understanding of: AI Agents and Agentic workflows LLM‑based solutions (chatbots, copilots, virtual assistants) Human‑in‑the‑loop AI systems Ability to translate business needs into AI agent behaviors, prompts, and workflows. Familiarity with AI risks, ethics, and governance in healthcare.

Technical & Analytical Skills Experience with: Requirement modeling (BPMN, UML) User stories and acceptance criteria API‑based and data‑driven architectures Working knowledge of: HL7, FHIR standards Cloud‑based AI platforms (Azure, AWS, GCP – preferred) Soft Skills Excellent stakeholder management and communication skills. Ability to explain complex AI concepts to non‑technical and clinical users. Strong problem‑solving and critical thinking mindset.

Collaborative and adaptable in fast‑paced, innovation‑driven environments. Preferred Qualifications Experience delivering AI products or agent‑based platforms in healthcare. Exposure to GenAI, LLM orchestration frameworks, or autonomous agents.

Bachelor’s degree in Healthcare, IT, Engineering, or related field (Master’s preferred). Certifications such as: CBAP / CCBA Healthcare IT certifications Equal Opportunity Employer NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us.

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